LASHRM 2014 Snippet: Don’t Talk About Diversity-Show Me Diversity

In just a few days, I will descend upon Baton Rouge, Louisiana as a speaker for the Louisiana SHRM State Conference.  My session is entitled: Get Real About Your Good Faith Efforts- What The OFCCP Really Expects From Employers. Some of the most significant changes in OFCCP guidance will take place this year. Federal contractors everywhere are frantically watching every webinar, attending every breakfast meeting and are quite handsomely paying employment lawyers to help them comply with the new regulations.

I could have addressed the new regulations and spelled them out in plain English to the best of my ability, but you all know by now I don’t do the status quo.

My hope for this session is much bigger and broader.

Yes, the new regulations are onerous, but have you asked yourself why? I have heard so many practitioners carrying on about how these new regulations are not achievable and how the federal money they receive in return may or may not be worth the hassle for what the government wants from us.

Newsflash: There is a rich history of how all of these regulations came to be. Each of them delegated out as executive orders by the presidents of the time due mostly to the injustices being experienced by women and minorities in the workforce. These new regulations- are yet another instance where regulation was needed to decrease the numbers of differently-abled and veteran applicants that have recently been discounted, ignored or outcast by employers in recent years.

It amazes me- that until now, most federal contractors and even regular companies slap an EEO tagline on their website and put up a few stock photos of an Asian, African-American , someone in a wheelchair etc. all for the value of giving the appearance that they value diversity. I say if you truly value diversity, let me see your C-suite makeup.  Let me see your employee ecosystem; more importantly- let me see your outreach efforts also known as “good faith efforts”. Some other considerations, are you paying everyone based on a consistent and logical model? How about hiring? How far do you go to ensure a diverse applicant pool?

I suspect that the OFCCP and government are just as tired as I am of companies doing the bare minimum to appear compliant. They are essentially saying to each of us federal contractors- don’t talk about diversity; show me diversity.

I present on Monday, April 7th from 10:30-11:45 am. Attendees will leave my session with an alternate way of approaching these guidelines, good faith efforts and hopefully diversity within their organizations.

I’m looking forward to a spirited conversation on this topic- as well as  engaging with all of the attendees. If you cannot make it, please follow the #RealGFE session hashtag on Twitter. Also, don’t forget to check out the #Czarinatravels hashtag to keep up with my travel adventures.

Want more hashtag craziness? Follow #PICHR, #ePIC, #LASHRM14 and #goodfaith to follow the conference and all associated events.

The Secret Life of HR: All About The Resources Not The Human

Image Courtesy of Flickr

When I decided to pursue a career in HR over nine years ago, it was admittedly with rose-colored glasses and a lot of heart. Every fiber in me was dedicated to the craft of the discipline and I wanted to truly understand the motivations behind work behaviors.

Year one of my career, I learned something different. Instead, I found out that HR was a figurehead for the company and that some of us care more about resources than the human.

That year, I had a boss who I escalated a sexual harassment claim to. He questioned the validity of my concern and tried to convince me I was overreacting. He claimed to follow through on my complaint, but ultimately there was no resolution other than him allegedly letting the other party know I was uncomfortable. I guess being swatted on your behind wasn’t obvious or blatant enough.

Year two through five, I learned that unethical behavior, political positioning, and harassment were not tolerated on paper, but in practice- HR was at the forefront of these agendas in the organizations I worked for. From not paying contractors for their time worked due to cash flow issues to patients that were unnecessarily tested to make a dollar, there seemed to be a never-ending list of permissible behaviors that HR aided and abetted in these organizations.

I studied hard in my Industrial Organizational Courses and made top grades. Very little of it prepared me for the inevitable reality of working in HR. We tell young professionals to do an internship- better yet- do more than one. I did an internship and I loved it. It didn’t prepare me for the ugliness and total disregard for humans I encountered working in HR.

My experiences are not relative to every HR, but in speaking with colleagues and employees over the years- it certainly represents a significant portion of HR departments out there. It is a very dangerous and damaging game to play when mal-intent and unethical behavior enters an arena that has branded itself as a discipline dedicated to uplifting humans in an effort to drive positive business outcomes.

When an employee has to get legal counsel involved because they cannot trust their HR department to do what is right on their behalf during a reduction-in-force- there is a problem.

When HR Business Partners tell you that filing a harassment complaint against your manager may not bode well for your career- there is a problem. This is particularly true when you have evidence that should raise concern.

Furthermore, when employees are either carried out of your establishment on stretchers to an Emergency Room or have significant health problems due to stress and aggravation- it is a sure sign that you are treating your people more like a resource and not a human.

Why am I still in HR?

Good question. I am amazed I made it this long. All I can say is- I still believe in this discipline. I believe in the power of putting your talent first and ensuring that they are always set up to succeed. I am a hopeless optimist that hopes that there will be a renaissance in HR one day soon; where businesses and HR alike learn that abusing employees will never garner you success.

Moral: If you have ever led the cavalry in one of these situations I described, please stop the madness. If you don’t like people or HR, find a new vocation.  If employees aren’t working out either work with them or manage them out, but for the love of God stop bringing down the entire discipline with your malicious practices.

Interested in getting back to putting your talent first, contact us.

Beyond Recruiters: Making The Hiring Process Simple For Candidates

FTC Disclosure: I received compensation for writing this product review listed below as one of the services I offer my clients. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products and/or companies I believe my readers will benefit from. iCims is an ATS provider and I have either reviewed or used their product personally. I have not made any absolute statements about its functionality but endorse the capabilities I have personally observed.  I am disclosing this in accordance with the Federal Trade Commissions 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

Image courtesy of stockphotosforfree.com

Image courtesy of stockphotosforfree.com

When we speak about Applicant Tracking Software (ATS) capabilities, we often overlook its impact on the spectrum of users and instead focus on the bells and whistles that tend to be non-essential or less relevant to its primary recruitment function. After all, the purpose of an ATS is to automate and streamline recruitment, hiring and onboarding processes so that it saves time, resources and energy.

The question is: who is really saving the time? Has ATS technology to date been too heavily focused on the recruiter and hiring manager experience?

The gap in ATS technology has been the lack of emphasis on the candidate experience.

2014 is the “Year of the Candidate” at iCIMS. With this initiative, they are refocusing their intentions out of both necessity and utility to better serve the candidate from a technology standpoint. Today’s candidate is on-the-go, always looking for the next opportunity and an easier way of reaching you the employer.  With the increased influence of social networks, mobile capabilities and the flattening groups of passive, active and non-active jobseekers, it is only right that iCIMS look at ways of improving candidate engagement.

iCIMS is taking the lead on reengaging the workforce by revamping and developing technology that encourages the candidate to engage with companies and seek out opportunity rather than deter them from the hiring process. In January 2014, The International Labour Organization (ILO) reported a dismal outlook on economic recovery and job creation. In this report, they state that, 23 million people globally have left the labor market due to difficulties in finding suitable employment. Slower job creation can be blamed for that statistic, but I’m sure we can also agree that finding the jobs that do exist has become increasingly onerous as well.

The mobile advantage

Two in five candidates say that their perception of a company is hurt if a company career website is not optimized for mobile. iCIMS has created an extremely responsive career portal that is optimized for candidates to utilize on mobile devices and tablets of all screen sizes. The clean and simple look and feel of the career portal is enhanced with intuitive navigation, making it easily accessible for candidates-on- the move.

Candidates that have embraced using “the cloud” for document storage, will find ease of use in being able to upload their resumes from their Google Drive or Dropbox accounts. In addition, the more social candidate can reap the benefits of iCIMS social integrations which allow candidates to submit their resume for a job with their social accounts like LinkedIn, Facebook, or Google+. Social capabilities also ensure that candidate applications that reach recruiters are as up to date as the news feed on their social networks.

Another convenient capability is the location based job search tool which uses GPS technology to search for positions within a specific radius of the candidate’s location. The ideal situation for any candidate is pursuing a job within a reasonable commute. This technology allows candidates to focus on opportunities in their area. This also benefits employers as it allows them to target candidates looking specifically for opportunities in the markets where the business is located. The “Year of the Candidate” is all about connecting the dots and creating a “fit” for both the candidate and employer.

Video as the rule

Video is no longer the exception, but rather the rule. Increased time constraints, diminishing budgets for travel reimbursement or coverage for out-of-state candidates, coupled with a glocal (global +local) candidate ecosystem makes video not only cost-effective, but practical. Video is the shining star across the iCIMS Talent Platform whether it is as a branding initiative on the careers page or part of the real-time Skype integration for interviewing candidates remotely.

Their newest and most exciting feature is the video cover letter. The video cover letter is one of iCIMS newest candidate screening tools that allows the candidate to showcase their skills above and beyond the parameters of what a normal resume can tell the employer. The candidate can record a short video to be submitted for consideration with their application from a computer webcam or mobile device. Rather than submit the same old cover letter that recruiters have seen for years, they get to truly understand from the candidates’ point of view why they believe they are qualified- while gaining an opportunity to assess how they communicate orally.

HR technology takes the guessing out of recruitment; while reallocating power to the candidate, in an effort to allow them to put their best foot forward as they pursue new opportunities with you. Start simplifying recruitment today and make 2014 the “Year of the Candidate”

Company Bio

iCIMS, is a leading provider of innovative Software-as-a-Service (SaaS) talent acquisition solutions, is an Inc. 500 and Software Satisfaction honoree focused on solving corporate business issues through the implementation of easy-to-use, scalable solutions that are backed by our award-winning iCARE Customer Support.

The Reality of #BanBossy in Leadership

 

Images courtesy of Wikimedia

Our modern day Rosie the Riveter, Sheryl Sandberg is at it again with a new campaign called “Ban Bossy”.  It is a campaign that was launched on Monday as a collaborative effort between Girl Scouts USA and LeanIn.org to empower young girls to be leaders without the fear of being labeled “bossy”. She has some celebrities and/or notable women and men helping her to propel the reach of the campaign like Mrs. Carter herself Beyoncé and Condoleezza Rice among others.

As a woman who has two young girls, I appreciate the sentiment behind the campaign, but it ends there. “Bossy” is the least of what women are called in the workplace for being strong-willed, knowledgeable in their craft and determined. Unfortunately, the reality of being a woman and a leader of color in the workplace also has its own distinct challenges. As a mother, leader and professional, I strive constantly to show my daughters that you have to be a no-nonsense kind of gal to get anywhere in business.

A woman’s success in business requires persistence, self-confidence, advocacy and the knowledge that you deserve better- when all you would rather do is retreat in fear of rubbing the very people you are trying to impress the wrong way.

I have reservations about the efficiency of banning a word in hopes that it will get more girls to realize their worth and fight the good fight when they eventually become professionals in the workplace. From a psychological perspective, words hurt and they are powerful. Therefore, this is an admirable attempt to change the conversation and urge others to use more endearing words. The problem is banning bossy isn’t going to change the blatant and ongoing deficits in pay that women experience in stark contrast to their male counterparts. It will not change the apparent lack of representation of women leaders in organizations across the US. “Ban Bossy” falls short of impacting the very thing that this is all about; which is for organizations to regard women as viable, thinking, worthy, tenacious, dynamic professionals that deserve the same respect, pay, and recognition that males similarly situated have been afforded.

Sometimes leaning in isn’t enough…

I have “leaned-in” and advocated for higher pay. Guess what, I got an “I hear you and I appreciate you” but we can’t do anything for you. I have taken a strong position on issues in organizations where I have worked and watched as my managers sat across from me with smug smirks and nothing else to lend to the conversation. I have also been the best qualified person in the room to handle a job and watched on as a less qualified man took over the reins (under my tutelage) without any accolades being thrown my way. Furthermore, I have had women in leadership try to derail my career or diminish the value of my talents out of fear that I was conspiring to take their jobs.

How does banning a word prepare my daughters or any other young women for those disappointments?

Our challenge in prepping our young women for leadership is not dependent on what they may be called but on the unfortunate reality they will face in trying to achieve, learn and become leaders. We owe them the reality of the struggle and the blueprint to navigate it so the journey doesn’t “sting” as much- nevermind being called “bossy”.

Where’s the cavalry of all of these successful women that have “leaned-in”? Are they on the frontlines making sure that situations like what I have experienced don’t happen to women in organizations anywhere? Until I hear data and evidence around how this campaign is changing perceptions and subsequent actions in Corporate America- I will reserve my right to teach my girls about the reality of leadership for women via my School of Hard Knocks– the truth.

Flex Work- Are You All-In or Being Trendy?

Image Courtesy of StockPhotosForFree.com

Image Courtesy of StockPhotosForFree.com

I was inspired by the TLNT wrap-up written by John Hollon last week discussing the demographics of people participating in flex work and questioning why there is a lack of women teleworking. For more on what he said- read here.

As someone who considers herself fortunate to telework, I can tell you that merely referring to the arrangement as “fortunate” is part of the problem. You see there are many employers that still see this flex work as the ultimate privilege. It is almost as though they should be crowned best employer and have employees kneel before them for bestowing such an honor. They put unnecessary and onerous hurdles in front of employees that are afforded flex work and in turn it becomes a less desirable option.

Women in particular have been made to disclose every nook and cranny of their home arrangements. Some are subjected to presumptuous questioning regarding whether or not they have a nanny to watch their kids during telework time. While other flex work infractions have to do with being exclusive to a certain subsection of employees- leaving those with other non-familial obligations feeling singled out from the possibility of teleworking.

When the strategy becomes this entitled all or nothing process, you have to ask yourself are companies really all-in regarding flex work or are they slapping a policy together to appear as though they are a part of the growing trend?

I like what Cali Yost of CEO of Flex+ Strategy Group said in a recent press release, “Telework is not a perk and it’s certainly not just for moms and Gen Y. Rather, it’s an operational strategy.”

If you have a flex work option for your employees, is it being treated as an operational strategy or is it a wild-card policy that you pull out of your bag-of-tricks to appease employees?

It needs to be an operational strategy. Your employees both men and women are stretched at home and at work; with or without children. If the job lends itself to some flexibility- give it to them. Like most concepts of giving- try to give flexibility without ultimatums and ridiculous demands in return for this alternative.

Here are some rules of engagement if you are serious about offering your employees more flexibility:

1)  Focus on results. It is none of your business who watches their kids, if a nanny is present during telework hours, spouse’s work hours etc. As long as you are receiving their work and it is quality, focus on the results; not how they got there.

2) Trust your employees to do the right thing. If you don’t ask your employees to document what they do every minute of the day in the office, why would you do it when they flex work? Trust your employees to do the right thing unless you find out otherwise.

3)  Do not offer flex work unless you believe in it as an “operational strategy”. Everyone wins when trust and flexibility are given. The second you start to micromanage or make your flex work policy an elitist offering it will do more harm than good for the company and your brand.

According to a recent infographic by Flex+Strategy Group, 31% of workers are working from home, a business center or another location. Employers can expect decreased absenteeism and tardiness, less employee burnout, increased employee productivity as a result of offering flex work.

So I ask employers that are still hesitant about flex work- what are you really losing?

Need some innovative ideas on flex work strategies- contact us.

 

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