“If we get AI right it is the last frontier for humanity. Everything beyond AI will invent and create on our behalf beyond that.” ~Mo Gawdat, Former Chief Business Officer of Google X
How does this statement sit with you? Right now, there is a lot of concern about artificial intelligence (AI) will impact work and more importantly our world. A lot of it is cause for concern and yet there is a part of me that remains hopeful that only the very best will come of this next frontier in technology and human civilization.
Last week, I had the pleasure of sitting in a Q&A session with Mo. If I’m honest with myself, I went to his keynote on “moonshot thinking”, his breakout session on “happiness” and then came for more via his Q&A wth the media/analyst crew. His position on AI is palatable and realistic. His perspective on humanity breathtaking. Mo shared that “Technology has never really taken away jobs.” It reminded me of something I have been sharing with HR professionals around our progressive steps towards cognitive technology. Change is inevitable and with every technological advancement there has always been a shift and dropoff. Older less efficient jobs drop off and more efficient ways of operating and living emerge. It isn’t something to be scared of, it is a shift to participate in.
In HR, we have survived just barely by adapting to the changes and shifts in business. This next shift towards smarter technologies is one where we will not simply be able to adapt and survive. We need to be a driving force, steerer of the wheel, participant in a societal shift. That means rather than worry about all of the ways we stand to lose in a world of AI, Augmented Reality, Virtual Reality and Robots that we imagine all of the ways we could be more efficient and valuable.
My friendly advice:
1) Learn more about the emerging technologies so you aren’t blindsided by what’s to come.
2) Offer up time and resources to make it better. There is no HR Tech without the HR community. You should want to improve what is out there for the sake of our industry.
3) Start thinking about new ways to add value. That is to say, if some of your day-to-day duties get delegated to technology tomorrow, what else can you do to serve your respective organizations?
It’s about building capacity and capabilities. Let’s focus less on where we will lack as an industry and make some decisions on where we can increase our value.
Speaking of places where we can increase our value, Mo is no longer with Google X. He left that post on the heels of losing his beloved son, Ali. In return, he made a profound and selfless decision to help people become more happy. In fact, he has a goal of helping one billion people become happy over the next five years.
While we can’t completely own the process of another person’s happiness, I believe we have a huge impact on it in the workplace as HR professionals. His call-to-action of working towards happiness is one you don’t normally find at an HR conference. Nonetheless, it resonated with me, because I have been on a personal mission to focus on happiness in all aspects of my life.
In my Growth on my Terms podcast episode below, you will hear Mo and I sharing about how less is truly more in life. He drives this point by talking about how he was wildly successful in his twenties owning everything a young man could want at the time; yet feeling woefully unfulfilled. I echoed this sentiment in sharing a snippet of the comparison I did of my own happiness when I went from working in Corporate America versus when I went to work in my business full-time.
To the point of “less is more” and speaking to the relativity of having a fortune, great job etc. at your disposaal, Mo said: “It can be harder and better at the same time.” Yes to this! He is and I am evidence that you can go through really difficult times and even within those times; things can be exponentially better than before the struggle.
All in all, Mo Gawdat is brilliant and has heart. Please take the time to listen to his discussion on life, technology and the pursuit of happiness below.
Also, I promised Mo I would get the word out about his “One Billion Happy” initiative. If you are moved after listening to his talk, please head over to: www.onebillionhappy.org. Also, check out his book and free resources on happiness at: solveforhappy.com
Disclosure: I amnot being paid by Mo or anyone on his team to make these statements. I am merely a passionate supporter of his work.
Before I get to my story, a quote from a 2017 Forbes article titled: “How Empathetic Are You, Really?”. On empathy, the author Liz Guthridge says:
“Being empathetic is similar to cooking. You may know the recipe for how to prepare empathy. But until you actually use the recipe a few times, taste the results, see how everyone reacts and adjust the recipe, you and your guests don’t know how satisfying and nourishing your efforts will be.”
Empathy continues to be a challenge in life and at work. For most people, empathy has conditions and limits. It goes something like this, “if I agree with what you are saying and how you say it pleases me; I will support the breathe with which you are speaking your truth”. If by chance, you share something that fundamentally debunks a point of view or has earth-shattering ramifications for a particular position someone holds, empathy is (more often than not) enqueue to meet an imminent death.
I have both written and spoken about some thorny subjects in the past year. I knew going into it that there would be people who praised me for my bravery and others who would chastise me for sharing my truth. When I speak up on issues, topics or instances that matter to me it is just that — it matters to me. That I have something to say about matters of societal and economic importance as someone who also happens to be an HR professional should not rub people the wrong way in 2018. Working in any industry (and more importantly HR) is not an opportunity to operate as if dumb, deaf and blind nor is it a sentence for being mute when it matters most.
Last month, I had the privilege of attending and speaking at Connections 2018, an annual user-centered event curated by Ultimate Software designed to engage, enlighten and empower their user community. During my Women in Leadership panel, there were two women who questioned why a white man was moderating my panel and moreover why most of the event’s speakers were white males. Admittedly, it was an awkward moment and not one we had solved for in our discussions about managing questions as a panel. A part of me was overjoyed that someone saw the obvious inequity of the panel. The other part of me felt sorry for my moderator, Jason Lauritsen who I personally chose to be the moderator and is someone who I do believe is inherently good despite the gender and race he belongs to. Time stood still, but something had to be said.
Empathy in motion…
I shared the truth and posed a question. I shared that I had been asked to moderate and asked the two women how that made them feel? They perked up and said that would have been much better. In response, I said: “Really? Not for me. Why should I moderate a panel of all white women in 2018?” To which an Asian woman yelled out: “What is wrong with that?”. What I shared with the group is that I wanted the ability to speak my truth as a panelist, not as someone on the periphery of the discussion. I went for what I wanted and chose Jason as a moderator because I admire him as a person and because we cannot exclude men from the discussion of how women are treated in society and in the workplace.
I have my views and strong ones at that. Nonetheless, my views are always rooted in experiences and fact and never devoid of the ability to see how it may affect another human. My panel could have been one big feminist party where we talked about how the patriarchy needs to die and how Ultimate got their programming wrong and how patronizing it must be for me to be the only black woman on the panel. What would have been accomplished by this? Isn’t this part of the problem and what we have always done?
That question was a twist of fate that I ultimately thanked those two women for. It opened us all up to have a more authentic conversation than was possible with my carefully-curated script of questions. We moved on to share openly and listen to one another’s experiences. From that moment on, we weren’t just listening we were feeling every word uttered in that room. Isn’t that the hope and prayer for empathy and also the challenge in exercising it?
The truth we all need to embrace and settle with is we are all right and all wrong at the same time. Life is a continuous cycle of contradictions. For every view you hold, there is at least one instance to debunk the position you hold. Even in a world of contradictions, it still means that what I experience is true for me. My experiences and knowledge of the world cannot be diminished or diluted. You can challenge it, but it cannot be dismissed as a data point. Dismissal is the typical reaction to hearing things we don’t want to accept. Empathy means that even if your individual or collective truths tell you that anything I say is bogus it warrants further investigation or at a minimum your heartfelt consideration if you can muster it.
People are not naturally wired to say or do what is convenient for others to feel good about a situation. This is also a part of the problem we have at the moment. Stop looking for convenient truths and answers to serve your agenda. Instead, ask yourself if what you hear, see or read could have the slightest possibility of being true. If your answer is “yes” (and it should because anything is possible), then it requires extra effort to understand on your part.
We are recalibrating as a human race which means an industry founded upon human relations should be doing the same. I challenge professionals everywhere to do the following:
1) Say less. People are finding their voices again and feeling more and more empowered to speak out. This is not the time for you to debate them and take up space. Instead, say less and hold space for the most vulnerable in our workplaces and society to share their truths.
2) Stay curious. Some of you grew up in towns of 1000 with not a dose of cultural or ethnic difference to color your world, yet others of us have grown up in complex environments with a myriad of influences. In both regards, there is a need for more curiosity, fewer assumptions, less convenient truths and judgments. Be open to learning a new perspective.
3) Exercise your empathy muscles. The road to becoming more empathetic is not linear. You will fail, you will be awkward, you will resist it at times. Still, you ought to try to be more empathetic and willing to endure all of that at the same time. I know it is a tall order, but what if it could shift budding interactions with people you admire or help someone you love feel more heard and understood? Trust me it is worth it.
For the livestream of my Women in Leadership panel click the link below:
Connections 2018 Women in Leadership Panel
Here is Jason’s account of the Women in Leadership Panel and lessons learned:
Gender at Work
May we all rise to the challenge of exercising more empathy.
Let’s start by defining what a “coon” is. A “coon” is a black person who values what white people think of them more than they care to honor their culture and the suffrage of the racial group they identify with. A “coon” seeks to be accepted and praised by white people while seemingly enjoying any and all humiliation, marginalization, bias, prejudice or mistreatment expressed towards them by white people.
“Coons” are the bud of innumerable jokes within the black community and at the same time equally loathed by others in the community. For the purpose of providing an example, Omarosa Manigault is widely known as a “coon”. She is a black woman who despite what everyone else sees as an ego-maniacal racist in our current president (who I will not name) decided to join his cabinet as Director of Communications for the Office of Public Liaison for the White House. To some, it just looks like she had a previous relationship with 45 and as a result of their friendship – she took a job she was offered. Sounds simple? Except, there is a little more to it if we dig deeper. I cannot say with any certainty what her specific motivations were for taking a job with the devil himself.
However, if I am to use the data that I have available, I will wager that she took the position to further her waning notoriety and influence. The fact that she did that knowing many of the disgusting views her former boss held is why she gets labeled a “coon”. Like a good “coon” she also thought as many of them do – that it would be different for her because she has presented herself as a supportive, non-threatening black woman. She was willing to sacrifice her own self-worth and maybe even some of her natural self-serving ways of being to be associated with a white supremacist. This is seen as self-hatred in the black community and while it has often been reduced to the derogatory nomenclature of “coon” this is the existential problem we are dealing with as it pertains to individuals who follow this pedigree.
In communities of color, individuals are never standing for themselves alone. As a person of color, you represent yourself and your community. It is a heavy burden to bear, but still, it is a fact-of-life we all assume and understand from an early age. There is a myriad of reasons why black people become “coons” a few examples are:
1) You grew up around white people your entire life and were taught that they are vehicles to progress your social status making your mere association with them a positive catalyst for your existence.
2) You grew up being taught “white is right” and that black people are in a constant state of striving towards learning and knowing more, but never achieve mastery when juxtaposed against white people.
3) You were taught that “white people” are trustworthy over people of color in every situation and always have your best interest at heart. Note: This is synonymous with the messaging and positioning of slavery times that Massa was beating you for your own good in an effort to refine your heathen and innate ways.
4) They secretly or unknowingly hate everything about being black or (more generally a person of color) because their conditioning tells them that everything from their religion to cultural norms lies well outside of what white people think is normal, so they choose to manufacture a representative of themselves that they think is more socially-appealing.
Being deemed a “coon” is the extreme of self-hatred black people harbor towards themselves stemming back to slavery times. However, I would wager that all of us whether we are deemed a “coon” or not sacrifice a little of our existence every day in ways that make us cry ourselves to sleep or pray for a “better” way of living. My entire career has included opportunities, trade-offs, and circumstances in which I had to assess whether being loyal to my culture and people was more important than a paycheck. Personally, I have always chosen the people over the perceived losses I may incur. I’m not ignorant to the fear that is attached to walking that road of choosing values, ethics, and community over livelihood and prestige.
Sometimes you have to bite your tongue and get to a certain place before you can exude the bravery. It takes a lot more self-exploration and integrity to honor yourself above self-serving activities that serve to forward a white agenda shrouded as an opportunity for progression for your career, life etc. Trust me, I get it.
Thankfully, I have the courage and license to confidently decline opportunities especially when they are in gross misalignment with who I am and what I stand for. That means if you ask me to take lesser roles on a project or in curating an event where white people who are less qualified than me have the spotlight, the answer will be “no”. If I have to sign-on to do any work that will adversely impact my community in any way, the answer is: “no”. Unfortunately, money and influence are everything to some so much so that they have absolutely nothing without it. That is an existential crisis of epic proportions. Money and influence are great, but at what cost? In Omarosa’s case, she thought she was making a power move and ending up coming up short in the end. How you start is how you end.
When we talk about diversity, inclusion, and equity in the HR world, do not stop short of understanding whether your policies, rules, and culture create cultural pitfalls designed to make people of various marginalized groups choose “white” over choosing themselves. It is a dangerous pitfall and one that breeds resentment. There aren’t enough town halls, focus groups, culture days or employment branding to save your retention efforts if you continue to make people of color choose your agendas over what is important to them. A word of caution.
It must be a hell of a feeling when your skin, ideas, and presence become a golden ticket of Willy Wonka proportions in life. It must be nice to not only create the rules, systems, and standards but to actually be “the standard”. It is utterly astonishing when you can be given the space and grace to be both tone-deaf, ignorant, a disaster, and human all while stumbling towards what seems to most of your counterparts as you “trying to be a better person”. The memo I missed in all of the years I have spent explaining everything from my disposition to why I was worthy of equal treatment is the people; white people in specific did not care. We don’t even penetrate their aura even slightly.
We (people of color) have spent every waking hour of our existence trying to be perfectly-packaged and poised for a people who don’t really care one way or another about us. Yes, there are a few who genuinely care, but at scale, most white people are happily trotting along in their very monochromatic world where they get to choose amnesia daily about the way they choose to participate and show up in the world. This is the same world and society where being a person of color is synonymous with responsibility, accountability and being of moral character 24/7/365 or at least that is the expectation. There was a time that I wished for a single day where I could have white powers, the kind that gave me the license to screw people over, engage boldly in a debate over the black experience and then play the victim when I realize I am in over my head, create laws and systems that enslaved (and currently enslave) people, the ability to appear smarter and more capable (even though on paper I wasn’t worth a damn) and still get ahead anyway, the audacity to tell people how to feel, speak, and present such that they would do anything from applying harmful chemicals to their hair to make it more presentable to suffocating entire cultures of people so their language reverberated in just the right frequency that could only please my senses. I realized after evaluating these “white powers” that there was absolutely no honor in that life, so black power it was for me and it has served me quite well.
I stopped caring what white people thought the day I realized it would serve me better to preserve myself and my community. Why bother teaching or preaching to someone who has a “but” for every story you have about being disenfranchised or oppressed? Why should I bother giving space and grace to someone who would prefer to play the victim every time I challenge their thinking or perspective? What is the point of debating someone who is not only ignorant of my experiences but isn’t humble enough to simply listen and if applicable offer a genuine apology?
Newsflash: White people are not better or greater than anyone else walking this earth. Judging by the past year and a half there are white people along with people of color that will vehemently agree with that assertion. That said, it turns out black people and people of color, in general, are great, strong, resilient, valuable, capable, smarter, and so much more. This is a shift of consciousness, not a perspective meant for you to cry oppression and whine as if someone stole your IRA money. From the boardroom to online, I have experienced white people puffing their chest out to correct me when I was actually right all to make sure I know my place. I have had white people make lame excuses for their bigotry while simultaneously likening me to a bully for merely stating the truth and holding their asses to the fire they lit. How sway!
In business and HR, we speak a lot about ROI, what exactly is my return on investment when I am encountered with unabashed ignorance and bigotry and the expectation in return is that I overextend myself to help shift the other person’s opinion?
As I know it from my background in Psychology, shifts in behaviors and beliefs happen as a result of these examples:
- People shift behavior when they are ready for a change
- Real shifts in behavior and thinking are intrinsic jobs. Extrinsic elements may be catalysts to people shifting, but ultimately the act of shifting is within the individual
- If extrinsic variables are minimal in impact, then it must be true that we are only ever able to change ourselves and never another person.
- It helps to understand that any person who only thinks of themselves and only believes their own perspectives are valid is still and will always be diagnosable as a “narcissist” among other things
Number #3 is what got me thinking. The only thing that I can change is me. If I focus inward and on my family, my people and stop worrying about white people at all maybe then things could change. Just maybe we have given this group of people too much credit for being the smartest, the best, the most ethical, moral, purest evidence of humanity. Isn’t it possible that white people as the shining example of everything we know is a farce or at a minimum a half-truth? Perhaps, there are different perspectives yet to be examined that aren’t grounded in any human developing debilitating and generational hate of themselves, spelling their names a certain way, losing their language, culture, identity, voice to please another human. Just maybe, it is plausible that we were all duped (white people included), into thinking that white people know what’s best in every situation. Maybe they don’t and maybe there is a better way yet to be discovered and tried.
By 2050, the world population is purported to be heavily focused in Asia and Africa. In other words, a quarter of the world’s population will be African. Times up! No one cares if you don’t think we speak the King’s English (especially when you play yourself speaking our slang in our presence). Language is changing every day and has always been a product of the times. No one cares if you don’t like the kinks in our hair, we like it and thank God we are finally wearing them proudly. We don’t care anymore if you don’t invest in us, we will invest in ourselves (just see what Richelieu Dennis did in buying Essence Magazine back). We already know you aren’t mourning the loss of our babies and men and only march when it suits you – we know our lives matter and continue to march and protect ourselves. A peer of mine in the online HR sphere is quoted as saying “For the first time in the history of the United States it’s not very comfortable to be a white dude…I’m seen as a really great replacement of Trump to pounce on”.
To that I say, talk to us in about 300 years after you process what it has meant to endure enslavement, systemic oppression, and racism, censoring, stealing of ideas, livelihoods, being robbed of your essence and life for no other reason than being a living, breathing thing of this planet and without barely a collective of humans with whom to share our woes authentically. Lucky for you no white man or woman will have to live that plight (unless of course aliens of the Independence Day variety finds your way equally disturbing and come for you). You know why you will never meet that very deserving era of reckoning? It is because with all of the hate that has been shown to us through the generations and even currently we always find a little more compassion, a little more empathy within ourselves to extend an olive branch of kindness or at a minimum a very tired ear to listen to you excruciatingly talk about how hard it is to face your privilege. Did I mention we are a compassionate people? It is worth repeating. Breathe in what you see as so-called white oppression and sit with it as we have our own. I trust you will find the answers you need and deserve whether you like them or not. Until then we will be living our best lives in color- happily and free as we were meant to be.
Today not only marks the first day of February, but it also marks my first official day back on the blog. It is also the beginning of Black History Month and the revered Black Blogs Matter Challenge. Today’s theme is Black Blogs Still Matter.
Black blogs still matter quite simply because our silence as black people can no longer stand. By now, many of us have built our respective brands and rapport in various lanes. Even with the prestige, accolades, and recognition that comes with blogging for some time, there remains ignorance of epic proportions. Plainly, there are still people who like what we write about, will greet you with a smile at an event, but still lack the ability to hold space for you to be authentically, culturally and aesthetically who you are as a human and in word. How disheartening it is to realize that your ancestors were silenced or shunned for speaking their truths and here we stand in 2018 where not much has changed? The key difference is we will no longer be silenced, we don’t care what it costs us and we will be heard.
In the last year, I have learned it is more important than ever to speak up about matters that affect the black community and the society-at-large. I cannot afford the silence any longer. I cannot afford the silence any longer not because it is costing me money; on the contrary, it is still costing me, my soul. I don’t want to work with your brand if you want to censor me. There are plenty of bloggers happy to scoop up every dollar and coin of yours so long as they can say they worked with Brand “X”. I don’t want you as a client if you hold bigoted views, there is a special kind of consultant or small business out there to serve not only your business but satisfy your insatiable craving for racist banter. I am not interested in being your friend, colleague or online buddy if I’m only palatable when I meet your white standards or threshold for political correctness. I don’t want to attend your swanky event if you haven’t awakened to the fact that your speaker rosters and blogger teams need to be diverse. Inclusion at such events needs to look like I don’t sit through your dinners or group outings feeling like a foreigner in my own body. You may find my position unfair, but it is unfair to be held to standards that others never have to consider reaching. Yet, I smile, do the work and blaze ahead accepting those circumstances in which I am subjected to less than equitable conditions.
Almost 7 years into blogging, the beauty is I have no cares of who I please. I have learned if I please myself first I will attract the right people, opportunities, and clients. I would be remiss if I didn’t say, this mantra is already in play as many of you have written to me over the years expressing how thankful you were for my candor on difficult subjects. Thank you for holding space for me.
It was never the intention of this blog to “go lightly”. Whenever I tackle a topic it is with precision and the truth. I expect callousness from celebrities, politicians, and others who permeate the upper echelons of society. What I hadn’t expected to see was the lack of empathy, privilege, blatant disrespect that I have witnessed within our own HR community. Nonetheless, it is when you see what is wrong in the world that you have choices to make.
1) Accept that this is what it is and what is going to be and remain silent.
2) You can see it all as an opportunity to share a different perspective.
I have chosen the latter. If you learn from me during the next 15 weeks, I have done your job for you. If I have shared my truth unabashedly in the next 15 weeks, I have freed myself and empowered others like me to do the same. This is not Racism 101 or Diversity and Inclusion 19 at some university or Continuing Ed. Black blogs still matter. My voice still matters and it for that reason alone that I will continue to do the work and share what is true. I hope you will hang in there with me.
This is the time of year that predictions are made and data is shared about what the strategic and operational goals are for the upcoming year. Although management firms spend an inordinate amount of time and money collecting this data all year long for these much-coveted reports, there is rarely anything earth-shattering about what CEO’s, business leaders or professionals have to say about where their focus will be in the new year. The usual banter will be about increasing engagement, improving candidate experience, technology, finding the best talent etc. As you can see, nothing really shocking.
However, 2017 has been illuminating. I wanted to say “different”, but that would mean that what I am about to share is new as of this year and it isn’t. In fact, what I will share is the result of something somewhere in the archives of time that started off as a snowball and is now an avalanche of end-of-the-world proportions crushing souls and careers to boot. This thing I speak of is the erosion of integrity and values in business.
2017 is the first year in my existence where just about every month there has been some company, company head or public figure who has come under scrutiny for either illegal or unethical practices. There have been so many “sorry’s” and “apologies flung around this year that it is becoming nauseating and unbelievable. The travesty in it all is that people who knew that all of this unethical and illegal behavior was the very thing that contributed to the fame, fortune and prestige always knew the things we see playing out. They were just waiting and hoping that the rest of the world would see it someday. So what has changed this year? For the first time ever and for reasons unknown to me, people were willing to believe the stories otherwise known over the years as individual gripes, “crazy talk”, imaginary happenings, urban legends and conspiracy theory this year. Suddenly, what was always in the shadows and dark got its much-deserved light via social media, blogs, livestreams, and a lot of bravery on the part of people who chose to break their silence.
In a lot of ways, this year has been one huge coming-out party and not in a good way. Whether it is our government and the corruption of the day or the growing list of sexual harassment and assault charges following the Harvey Weinstein debacle, it has not been a good year for US companies and more specifically humans as a whole. The latest debacle is set at Huffington Post. According to an article published yesterday by Gizmodo, Arianna Huffington ignored sexual harassment claims made by workers in her New York office while she was still running the company. The article goes on to state that one such former managing editor whose sexual misconduct was known to her also garnered a transfer to HuffPost India as a result of an HR investigation. How an investigation that leads to the proof that an employee of yours is engaging in sexual misconduct doesn’t result in a termination is beyond me.
Without diving too deep into this particular story, I prefer to examine the over-arching narrative of CEO’s and leaders, in general, both men and women who consistently overlook, engage in, and embrace unethical and illegal practices as a means to secure opportunities, line their pockets and the pockets of their shareholders and investors. I would be lying if I said I had never encountered leaders or employees behaving unethically who somehow managed to keep their jobs, lives, and lifestyles intact. It has disgusted me. I often spoke up about it only to be met with “Well you know it is John Bae. Yes, he is a jerk and misogynist, but he brings in a shit ton of money for the company, so we have to tread lightly”.
Frankly, I am glad 2017 raised a proverbial mirror to all of the things that make us suck at being human. Now, that we all know and finally see what we all knew was commonplace in business how do we move forward in trust? Can “building trust within my organization” really be on your scorecard when your foundation has been flooded with the truth and is now crumbling as a result? Can you genuinely accept that accolade for best company for women when you have investigations sitting on your desk overlooked and predators collecting checks on your dime? Can you really call your company culture “diverse and inclusive” if you secretly donate operating budget to the KKK or 45’s ongoing campaign? Note: “Diverse” and “inclusive” is maybe not appropriate if the latter applies.
Suddenly, no company, CEO or person is safe from the truth. Your money, prestige, and power are on a timer and the time is nearly up. The only thing leaders should be thinking about going into 2018 is integrity. I’m not sure where along the journey, so many decided that money trumped having values, meant destroying lives and doing it with a smile. Now is a time to ask your employees to blow the whistle internally before the public has its way with you and your brand. It is time, to be honest, and say sorry because you mean it. It is a good time to make amends and provide whatever you must to make it right with the people who show up daily to impact your bottom line.
Everybody needs to take one long hot shower to wash the filth of 2017 and before off and start anew in 2018 with a focus on treating employees, customers, and citizens of this world with the dignity they deserve as a matter of being a fellow human. It may cost you revenue. You may piss off your board of directors and investors, but isn’t it time for “good” to make a comeback?
For some starter tips on cleaning house, revisit an Aristocracy of HR throwback: The Untouchables: Why you should stop salvaging bad employees at every level.