HR’s job has always been evolving. We have gone from administrative paper pushers to devising strategy that has operational impact to the organizations we serve. Are we headed for another evolution in this tumultuous political environment? I think so, but like many other human-related issues within organizations it isn’t really something HR can fix with a sweeping policy, focus group, or strategy.
Let’s consider a few factors. Before November 9th of 2016 how much did you think about employees’ or co-workers political ideologies? Probably not much, but when you consider that those ideologies could be tied to human flaws particularly the flaws of intolerance and hatred – what policy of strategy are you going to devise to combat that?
Better yet, if you are an HR professional of color who is now met with an emboldened employee who is anti-anything White, Anglo-Saxon, how motivated are you to work with that person and better yet serve them? How about if they verbalize their disgust for gender-neutral bathrooms despite the current regulations in place and several members of your team are part of the LGBTQ community?
Humans are flawed and messy. That makes our work in HR – flawed and messy.
I’m not suggesting that everybody wear their political ideologies on their sleeves and draw a line in the sand. Obviously, nothing would get done if we did that. However, I think we often paint a pretty picture of how things could and should play out without considering what has a real possibility of happening. That is to say that if people are protesting in the streets and having heated arguments/differences both in real life and online that are starting to reveal some character flaws; there is little if anything that any one-size-fits-all diversity, inclusion or HR program you could do to combat that.
The challenge of our work in HR is anticipating human behavior and balancing it with checks and balances through programs and policies. If we’re honest, we have never been able to control human behavior. All we really have success in is creating the best possible circumstances for our workforces to thrive. We have never truly been in control of the outcomes. If you disagree, I will kindly ask you to go back 5-8 years, search any common HR concern and count how many of the topics are recurring from year-to-year.
Where we get better is in rethinking how we approach the recurring and new issues that crop up, with the understanding that how it all plays out is dependent on something completely out of our control – human intention and behavior.
Back to the initial concern of the political environment, the same old policy and focus groups are not going to cut it. Now, more than ever we need to be sharing our experiences as a collective community and brainstorming better solutions. We need to not be afraid to say to the C-Suite that just-in-time training and reactive policy development will no longer do their company any good. This is a time for every HR practitioner to listen more than they speak. It is time to get comfortable with uncomfortable discussions about racism in the workplace, politics, pay disparity etc. I have met way too many practitioners in my travels that all too often have these items on their yearly HR to-do-list, but consciously put them off because it either doesn’t affect them or they can’t be bothered.
If you think what is going on outside the walls of your company doesn’t have the ability to spill into the day-to-day operation, you are kidding yourself. Your employees need a little more of the “human” out of Human Resources right now.
Here’s how you give them that “human factor”:
Do not ignore complaints or concerns raised around employee relation concerns. This has always been true, but right now it is even more important. You need to have a handle on any discrimination, bullying or violent behavior that may be brewing in your organization.
Make sure you are advising your C-Suite leaders regularly about the climate within the organization. It is important that the C-Suite and HR are in alignment on how to deal with sensitive matters. Encourage your leaders to be more visible than perhaps they are accustomed to.
Communicate with your workforce regularly and let them know you are available. Yes, I know you are swamped and don’t have time for people traipsing in and out of your office all day. However, would you rather that you catch an issue early or when you’re in court? Will you sleep better at night knowing you settled an employees’ concerns or would you rather see them as a number? Regular communication keeps gossip and assumptions at bay. If your employee’s know where you stand they don’t need to wonder or conjure up alternative facts. See what I did there.
Time to look at your programs and get some real feedback on its effectiveness. Yes, it will sting if you get negative feedback. However, the goal with any program or training is to actually usher in change. If your goal is to keep the organization afloat during these tumultuous times and keep the workforce progressing on an upward trajectory – you ought to evaluate what you are doing and how you are doing it.
Add some levity to the workday every week. It doesn’t have to cost a lot or be overly time-consuming. What people need is a break from reality. Regardless of what our individual ideologies are, we can all find some commonalities among us. Have a “bring your favorite board game to work day” or an ice cream sundae social. Give people a chance to see the good in their co-workers .
*Bonus*Watch the HR department carefully. You can’t have people so-called dedicated to making a difference for entire organizations be simultaneously pumping their fist for all muslims to be banned from the US in the breakroom or be rallying for the KKK off-hours. It is a bit of an oxymoron; don’t you think?
Creativity and heart have always been the answer to most of HR’s woes. There is no better time than now, to put both of them to use.
I have long had a love/hate relationship with the generation talk. The part I hate is simply boiled down to the fact that employers and marketers alike often think that generational theory provides them with a magic checklist with which they can compartmentalize people, subject them to certain conditions and reap the rewards by them behaving just as the theory proposed.
Generational theory at it’s best provides individuals with the language to describe the way they see and interact with the world. Humans like to group things. I think we like it because it makes it easier for us to process experiences or people by having a set of norms be attached to one group versus taking the time to sift through the multitude of difference.
Personally, I have been thrown in the bucket of Millennial based on when I was born and it never sat right with me. Depending on who is speaking, millennials are typically born between 1980-1995. This is the generation that is digital savvy, wants it all and is supposedly unwilling to work for it. A terrible generalization, but nevertheless I find it hard to identify with a generation that hasn’t really accounted for my personal experience. My very unscientific experience has been that I have very little if not nothing in common with someone who is 22 years of age in 2017. That is to say, my approach to life, work and even technology is vastly different than someone born in 1995 and it even differs the later you get into the 80’s as well.
I was always quietly frustrated with much of the generational talk as an HR professional because I never met one generation that spoke directly to me. That was until, I read Mashable’s: The Oregon Trail Generation: Life before and after mainstream tech. Reading this piece by Anna Garvey, my life and perspective was illuminated. She talked about the unique experience of people born in the late 70’s and early 80’s who lived in a time before the digital boom experiencing a largely analog life and who experienced adolescence at a time when technology was undergoing a major shift.
If you grew up in the late 70’s and 80’s in the US, Oregon Trail was one of the first games you learned to play on the old Macintosh’s so plentifully supplied to the computer labs of elementary and middle schools in the U.S. Playing games like this on floppy disks cascaded into the wonder of CD-Rom and the dial-up internet age that we all came to love in our adolescence.
Before I get too nostalgic, it is important to note that unlike our younger millennial counterparts, we grew up in a time where technology was a nice-to-have rather than a cornerstone of everyday life. It is my belief that this experience is unique and has shaped people born from 1978-1984 in a much different way than previously thought.
I have always struggled with the duality of appreciating the norms of analog life while also being incredibly excited and sometimes annoyed by how quickly technology has shifted everything we know. When asked, I would always tell people I felt like I was a little Gen X and a little millennial. Who knew someday that the Xennial Experience would become a thing. Xennials are essentially a hybrid micro-generation that encompasses both Gen X and Millennial qualities.
Consequently, when Anna Garvey’s article hit the cyberwaves online it went viral. Thousands of people shared her article across social media sharing that they felt similarly, but never had the language to describe the feeling.
As a result of all of this, I want to take it one step further. I have created a short survey to get a sense of how Xennials experience life and career. It is called: The Xennial Experience Survey and it is my goal to get as many people as possible born between 1978-1984 in the U.S. to take my survey.
Full disclosure: There have been several articles on this topic coining different names for this micro-generation. I am now seeking to put some data behind it to substantiate the claim that we deserve a generation that stands independent of Gen X and Millennial.
If you or someone you know was born between 1978-1984 in the U.S., please take and/or share my Xennial Experience Survey below:
I will be running this study all year. I hope to have some preliminary results to report in 2018. Thank you for participating. Stay tuned!
P.S. If you are interested in receiving my findings when they become available, please reach out to me at: Janine@talentthinkinnovations.com
P.S.S. I did a show about this topic of Xennials on my Ask Czarina Live show recently. You can watch the show by going to: bit.ly/XennialsTV.
To say there is a lot going on in the world right now is probably an understatement. The current events of the moment are so cumbersome and so complex that for many it has become emotionally and physically taxing.
The interesting thing about the emotion piece is that most of us are walking around unable to muster up emotion for anyone or anything that doesn’t directly affect our own lives. That is to say that we would rather lose ourselves in the joy of Beyonce’s pregnancy or the latest You Tube video of someone making a fool of themselves in an effort to ignore and/or not fully participate in the more pressing issues of the moment. As an avid watcher of the hit show: The Walking Dead, I am more and more convinced that our story – like the show will never be about the zombies or the villains who destroyed humanity; but rather the human beings that were so out of touch with reality that they allowed it to happen.
Of course there will be the bunch who say: “I can enjoy pop culture and be just as socially vigilant as the next soldier”. Sure you can. I will not deny you your joy. Lose yourself. However, I will wager you that the people dying in Aleppo have no distractions; nothing to divert their attention from the daily horror of their own lives. The biggest diversion those poor people have is the pain of losing loved ones, the periodic pleas over social media to save them, and the hunger pangs plaguing them for weeks at a time.
Do you think the people of Flint, Michigan have the luxury of caring about pop culture or the latest viral video when they are going on their third year of having lead-ridden water to drink, cook, and bathe with?
What freedom to divert attention do the people of Pinellas County, Florida have as 95% of their students continue to fail reading and writing with a white-run board of education who prides themselves on incarcerating young black children for minor offenses?
Enjoy your diversions, your bubbles, and all of the things that make you comfortable and happy daily. I simply hope that the freedom to enjoy those things is never taken away from you. I hope you never have to become invisible to a whole society of people who value their diversions more than your well-being.
I hope that you never encounter an injustice so horrible that people leave you to cope in deafening silence, because they are afraid to lose what little has been afforded them.
By all means, keep your head down at that job where you can’t seem to make strides, but affords you a regular check. Keep your mouth shut so as to not stir your friends, family and professional network – I’m sure they will all come to your rescue should misfortune befall you.
Personally, I cannot keep my head down. I will not keep quiet. I have watched enough atrocities to know that I am quite fortunate and at any moment it can all be taken away from me. Nothing that is granted is indefinite. I know enough to know that I cannot cure all of society’s ills, but I know that to not step up and lend a hand is a moral sin.
As we all continue to watch many of the constructs of society and government crumble before us, we need to ask ourselves whether we are going to be proactive and do our part; or wait until misfortune hits closer to home to snap out of it and into action.
Please know the goal has always been for each of us to be so wrapped up in self-preservation, survival and distractions that we remain oblivious to all of the underhanded things going on right under our noses.
If you want to know what’s going on you merely have to stop and pay attention to what is going on and the connectivity of each event. Enjoy the glimmers of beauty still present for our enjoyment regularly; but please also recognize that your ability to enjoy those moments is a privilege many do not have.
Ultimately it is your choice to stay abreast or to live in ignorance. Choose wisely.
I am deep into a book called: No Fears, No Excuses: What You Need To Do To Have a Great Career by Larry Smith. In this book, he asserts that: “the grown-up world is where talent goes to die.” Reading this statement jolted me gratefully inside – as this is something I have come to realize in my own career journey and in the scope of coaching my clients in business.
You may be thinking that this statement is: “harsh” or “an unfair generalization”. Perhaps, you’re right, but I will wager that you are not necessarily wrong, but rather predictable. I say you are predictable rather than wrong, because you belong to a subset of thousands – if not millions of people who believe in a precept of work that is fast becoming a dinosaur. This precept of work includes: Choosing a degree field (preferably something that will allow you to support yourself upon graduation), studying hard even if you hate your field of study, finding an internship where you give your gifts away for free, only to search for whatever job the economy will loan to you. This my friends is the age old definition of success and job security. The unfortunate outcome of all of this is: The lot of unhappy people and wasted talent living and participating in a society that appears to being conversely impacted by a perceived lack of skilled workers.
While what I just outlined is not indicative of everyone’s career; it is the reality of the majority. Very rarely do I meet someone who says: I love my job and it is allowing me to utilize my full range of talents. In my head, I know of a handful of people in both my personal and professional circles who truly love the work they do. I know that “love” makes people uncomfortable, so let me define what “love” means in this context:
The handful that “love” their work are:
1)Doing work that aligns with their natural talents, interests and passions.
2)Fulfilled by the work, interactions and daily dynamics of the job.
3)Reinforced by having their basic needs for compensation, benefits, flexibility, long-term growth, challenge and continued learning met in return for their efforts.
Most people are not “in love” let alone fulfilled in the way I just described above. Every week, I observe the sentiments about work as we inch towards Friday. Most people, appear to be happiest from Thursday through Saturday. Sunday is a reminder that work starts in 24 hours on Monday – which brings on the inevitable social shares and/or griping about the drudgery that is returning to work. Put plainly, people are miserable and feel stuck.
Coming back to the title of this article which is: Is the “grown-up” world where talent goes to die? Is it true? I think it is. We start children off conditioning them to conform to the world rather than disrupt it. This conditioning often forces them to ignore their interests, innate skills and passions in favor of the road most traveled, lucrative and accepted. In doing this, we ship them off to university to study what seems like the best option for them. Sometimes it works out and other times a pivot emerges to the dissatisfaction of the parents, because of course we are supposed to have our entire life figured out at 22 – how reasonable!
Should we be lucky enough to get a job after graduation, more advice comes our way. The advice is: “Work hard, keep your head down, follow the rules and you will be promoted and successful in no time.” In “no time” is the operative word, because in this current economy promotions seem to be rather elusive and hard or good work is no longer a silver bullet for success on the job. By the time, people look up – they have a home, 2 cars, some kids, a dog, bills and a job that is a terrible fit for their skills and lifestyle; but the bills have to be paid, so onward with more drudgery.
For every person that works a job there is a dream and creativity deferred in the journey towards personal and professional success. We have all been conditioned to believe that holding a job whether it is a passion or not is a badge of honor – your right of passage into adulthood. More money, more bills, and more material effects are just a few of the things that define your adulthood in our current society. The problem with this rat race of superficial success is that it is superficial. Success is subjective and therefore much more to having longevity in your career than the degrees, certifications and clocked years of service.
Agreeing or disagreeing with this statement of talent dying in the grown-up or corporate world doesn’t matter. What matters is that you take a moment to realize what you want your life and contributions to stand for and taking stock of where you are so you can ensure that the two align. Here’s a hint: In the coming decades, success will not be defined by your retirement package, the money in your bank account or the amount of hours you worked – it will be about how you made an impact (however small) in your part of the world.
I spoke about success and what is means to be an adult in the modern world on my Periscope show: Ask Czarina Live. You can watch it below.
Last week, I shared my thoughts on the importance of speaking up when things have gone horribly wrong in society. I also shared that I would be hosting my “Black Out Show” as my first Ask Czarina Live after vacation. What I didn’t realize was how much extra courage and strength I had to muster up to get through my show.
It’s one thing to tell yourself you are going to do something monumental. It is quite another thing to recognize your accountability to deliver a message and story that resonates in spite of the difficulty of the topic.
Prior to the show, I watched the videos of the Alton Sterling and Philando Castile killings again. I watched the breaking news stories for the slain police officers and I immediately became emotional. I attempted to put on makeup to make myself appear as if I had it together, but the reality was I was a milli-second away from falling apart for everyone to see.
At the stroke of 10 pm, I felt the weight of the world on my shoulders. I knew that I was speaking for more than just myself which pushed me beyond my very palpable fear. I remembered those two little girls pictured above and recognized the duty I have as their mother and as a woman to show them that nothing should prevent them from being fully seen, appreciated and heard in this world.
I want my daughters to know that raising your voice when others find it easier to be quiet takes courage. I am showing them through my own actions that speaking the truth in a time when it is preferential to lie takes strength. In the end, I hope they will see that business should not only be profitable, but socially responsible.
An hour and nine minutes later, I felt lighter and proud that I delivered on my promise. My viewers kept up their end of the bargain as they listened without starting any arguments, fights etc. All of this proving that we can have civil discussions around race issues and politics, if we first are willing to listen more than we speak. It also illustrated that we all can speak up without it being disastrous for our reputations and businesses.
As a friend of mine shared, you can’t go wrong when your words are from your heart and they are delivered with poise and professionalism.
In case you missed the show live, I am making sure to share it with my readers here. Thank you to those of you who have reached out to share your feedback on the show. It really makes me feel good to know, I made a difference by using my voice and platform.
Many years ago, my parents enrolled me in a camp near my childhood home. The children that attended the camp were mostly black with a sprinkling of Latinos. Besides the usual water gun fights, outdoor sports and movies – I learned something that summer. It was the goal of the camp organizers that every one of us campers learned the black national anthem. If you are African-American and you grew up in the states, you have probably heard or know by heart the black national anthem: Lift Every Voice. The camp counselors said it was important that we knew it because we come from greatness and should be proud of who we are.
All I knew back then was it was a beautiful song and it made me proud of my heritage. What I didn’t know is this song I hold dear is really a poem by James Weldon Johnson that was set to music by his brother, John Rosamond Johnson in 1899. I, also learned that the very first performance was on Lincoln’s Birthday in 1900 sung by 500 children who attended the segregated Stanton School where James Weldon Johnson was Principal.
I found myself thinking of this song recently – as I took stock of the massacres of black men and cops that have marred almost every shred of optimism and hope I have for the people of the U.S. at the moment. It got me to thinking that while it is the official black national anthem; it is a song that every citizen of this country needs to hear and embrace.
The lyrics of the anthem goes as follows (note: this is the short version):
Lift ev’ry voice and sing,
‘Til earth and heaven ring,
Ring with the harmonies of Liberty;
Let our rejoicing rise
High as the list’ning skies,
Let it resound loud as the rolling sea.
Sing a song full of the faith that the dark past has taught us,
Sing a song full of the hope that the present has brought us;
Facing the rising sun of our new day begun,
Let us march on ’til victory is won.
I won’t rehash what has gone on in this country in past two weeks, because I am not yet in an emotional place where it would be received well. Instead, I will draw everyone’s attention to the importance of speaking up when things have gone terribly wrong in the world. For as vocal as we have all become about everything from why the baristas at Starbucks can’t get your name right to the terrible service you’ve received at a restaurant – we are incredibly quiet and inconsistent on standing up for one another when injustice is plaguing one of our fellow citizens.
We raise hell if we sit on the tarmac for longer than five minutes during a flight takeoff. In some cases we take to airing our dirty, frivolous laundry out in hopes that onlookers will take pity and support us in our narcissistic moments of needing to be right in the court of “Facebook Friends” ( I really witnessed this recently). Insert hashtags, creative graphics and filters for an extra show of support for some of the world’s tragedies and you have in me a woman who is thoroughly fed up with the phenomenon of “social media activism”.
What is “Social Media Activism”?
It is when you meander from tragedy to tragedy (which often conveniently excludes tragic events that affect people of color) online with no real purpose. You will throw up a Facebook filter in support of a recent tragedy, because everyone else in your timeline did – yet you say nothing of value about the subject. It is creating a hashtag in outrage of a world event or tragedy, but the movement lives and dies on social media and never gets traction in real life. Moreover, it is when you lurk looking for opportunities online to force your political agenda, views and/or hatred for others, but you stand for nothing in real life.
None of this helps anyone if you don’t say something or even better do something when tragedy faces us as a society. I was asked in a recent interview if I worry about tackling controversial topics and whether or not it will impact business. I replied with a smile and said the following: “I am at a point in my business where I am happy to work with businesses with whom I have synergy. I don’t say anything that isn’t rooted in fact, so if they aren’t pleased with my approach they can always hire the next gal.”
While I have no desire to live in the pits of controversy day in and day out, I know that I have a following and influence. I also know that having influence puts you in a unique space to educate people and raise awareness. To be in that unique space, you need to have the courage to speak up for those who cannot or who would be otherwise ignored.
There are plenty other instances when we can laugh at absurd videos, marvel at babies and kittens and have fun while being social beings. 2016 is calling us to be more than the latest viral video or business tip we are discussing for the thousandth time. Speak up, add value, educate, collaborate with a social organization to raise awareness. Do something, but do not be silent.
Some more perspective…
I have two Caucasian friends who have been in communication with me since the killing ensued in early July and if I’m honest every killing of a black person prior to as well. Their words were kind, loving and supportive. When I say “lift every voice”, say something or do something, it doesn’t have to be a huge endeavor. It can be a simple text, email or phone call to show support or merely to listen and better understand why many of us are fed up. Just don’t be silent.
My way of doing something is to educate and speak out. I will be doing just that when I return to my Periscope.tv show Ask Czarina Live this Thursday night. I will be hosting “The Black Out” Show. It will be a show to educate and to have a civil conversation about what’s going on in this country. If you are up at 11pm EST and want to join in follow the instructions in my promo graphic. Let’s be better than what I see playing out online, in real life and in the news.
