Three Steps to Finding Success Through Clarity

Image courtesy of Flickr.com

Image courtesy of Flickr.com

I’ve been having a lot of conversations with friends, family and colleagues about where I am currently and where all my efforts are headed. Young adults everywhere are charged with deciding at the ripe age of 17 what they want to do with their lives. In my case, it was expressed in choose a college and degree field. Make sure it is something that “makes sense and cents”.  I assume like most young adults now, I was supposed to be clear about what my life goals were. So long as I was clear on my choice, it was my charge to make a reasonable decision on the next steps thereafter. I’ll say that I did my best.

The issue was I didn’t have a definition for what clarity meant.  What I thought was “clarity” was really me blindly walking on a mirage of a straight line to career success. I was finding my way, but I was also doing the status quo. While I have no regrets about the journey so far, I am well-aware that I lacked some imagination in envisioning my future.  I’ve come to realize that the lack of imagination I had was directly tied a lack of clarity I had around what my heart truly desired. It made total sense. How does one imagine potential and greatness with precision if they are fuzzy on what success looks like? It simply cannot be done.  To be honest, it isn’t totally true that I was unclear, but I will own that I was superficially-clear. Anytime you are carefully balancing what you want with the opinions and criticisms of others you are going to come up short.

It gets boring and tiring to always be following the rules…my advice…break all the damn rules and smile doing it.

The past few years in business have reconfigured me in such a way that I had to become crystal clear on what I wanted for my life. Notice I didn’t say my “career”. You see, once I got clear on the life I wanted to live it became easy to infuse my career pursuits and business with the morals, standards values and mantras I live by daily. It pushed me to create a lane that was unique to me. As a result, I became emboldened and empowered to defy all of the so-called rules that were working against me. Having this level of clarity has not only been exciting, but freeing.

Here are three benefits I have experienced since becoming clear about the direction of my life and career:

1) I learned to say “no” often, without apology, and with confidence. I say “no” to business, to people I no longer need to be associated with; and to situations and circumstances that aren’t mutually beneficial to me or the other person. In other words, I do what I want, change course as needed and do so without saying “sorry”. Giving up saying “sorry” for living life on your terms is a hard habit to kick, but I have worked at it. When you aren’t clear, everything seems like something you should latch onto. I know now that I don’t need to do everything or know everyone — it’s all about finding the synergy in things.

2) Shiny objects, fads, “what everyone else is doing” doesn’t move me. I have long been a creature who is seldom moved and unbothered by the pomp and circumstance of others. However, I would be lying if I said I have never compared myself to others. It is what makes us human. I have been diligent in focusing on my own lawn. While I certainly keep a pulse on what is going on, I do my best not to get wrapped up in what everyone else is doing ( i.e. fads, best practices, shiny objects etc.). In the long run, it doesn’t have any bearing on what you are doing anyway. Not to mention, that unhealthy doses of comparison robs you of being able to be grateful for your own progress.

3) My brand and I are in the flow. My message, my brand and what I stand for are so much clearer now that I have clarity around the overall goal. I have spent the past few years rethinking and figuring out what I like, what I want my legacy to be about and making it a reality. I’ve come to realize less is more and sometimes the brand is simply the journey so far. Life in action. I’m essentially just working hard at living my best life.

Success is subjective and what you make it. If you haven’t achieved success in a way that is meaningful for you it is likely because you haven’t done the internal work required to give you the clarity you need to make the right moves. Make the time to think about where you are and where you want to be. Then, go for it.

I am growing a little community on Instagram called: Growth on my Terms. If you are looking for inspiration from everyday people on success, life and moving through challenges be sure to check it out and join the conversation: www.instagram.com/growthonmyterms.

HR Technology Solution Provides Customers with More Options: A Look Inside Lanteria HR

Image courtesy of Lanteria HR.

Image courtesy of Lanteria HR.

Campaign/FTC disclosure: This is a sponsored product review. I will receive compensation for this post. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products, events and/or companies I believe my readers will benefit from.  I am not formally employed by Lanteria HR. All thoughts and viewpoints are created and written by me. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

One of the things that has bothered me from the very beginning with certain HR Technology solutions is the lack of flexibility. Sure, they all preach about how flexible their solutions are; but analysts who have been through their share of implementations can attest to a different reality.

We have been able to convince most of the HR industry that having technology to streamline and/or facilitate their internal processes has some substantial wins where both productivity and consistency are concerned. Now that we have their attention, it would seem that we need to meet them where their customer journey begins.

As someone who has worked in HR previously, I know that the customer journey towards purchasing HR Technology isn’t often a proactive decision; but rather a reactive decision that commonly results from several, separate, yet connected pain points with processes and/or home-grown systems. There are usually work-arounds for the work-arounds and systems that don’t speak to one another which causes inefficiency and frustration for those doing the work. When your solution arrives on the scene to save the day, the single, most impactful thing you can provide is a flexible solution.

Although there is plenty variation in customer needs, most HR professionals will agree there are some basic needs that can be extrapolated across our industry.

Here are a few of them:

  • HR professionals prefer a solution that is has the capacity to scale accordingly with business as it continues to grow.
  • HR professionals prefer a solution that is intuitive, can incorporate their company lexicon and doesn’t require a lot advanced training or thinking to utilize it.
  • HR professionals expect the solution to make their jobs easier.

Recently, I had the pleasure of getting an inside look into a solution I was unfamiliar with called: Lanteria HR. Lanteria HR is a global HR Management (HRM) solution best suited for mid-sized to large companies. They currently service companies with as little as 50 employees up to 20,000 employees.  If you are an Office 365 customer/fan, you will love the way Lanteria HR integrates with SharePoint and the Office 365 product. Lanteria HR is a SharePoint-based system which means you will enjoy the personalization of roles as it integrates well with Microsoft Office. Lanteria HR prides itself on their ability to meet their customers’ configurations needs without expensive software customization.

Lanteria HR has 9 functional areas that you can utilize via the various modules delivered via the solution.

The functional areas Lanteria HR covers are: Core HR, Time & Attendance, Compensation, Recruiting, Onboarding, Performance Management, Learning, Succession Planning and Reports.  You will find that each of the five modules in the solution allow for easy toggling back and forth without issue.

When it comes to user roles there are three within the solution. There are the Core HR users better known as “Super Users”.  Then, there are the roles of “manager” and “employee”. Lanteria’s team can also create custom roles depending on your organizational structure needs. During my testing, it was great to simply change existing organizational charts; but also to be able to create new departmental and group-specific hierarchies as your organization changes and scales.

Learning & Development has a special place in my heart

With a natural focus on retention being prevalent in the HR sphere, technology that can facilitate the ongoing process as well as the roll-out of programs to a large number of people will become important.

In Lanteria HR’s Learning Development module, every employee has a development plan and profile. They have delivered reports that track L&D milestones. In addition, you have the ability to deliver and L&D training directly from the solution.

Types of training that you can have in this system are: E-Learning SCORM courses, Video, Homegrown Training Programs, MP4 files and/or links to training hosted on the internet (i.e. Vimeo or YouTube).

Where Succession Planning is concerned, I like that they focus heavily on career pathing, internal talent pools and delivering career goals at all three role levels through their dashboards within the module.

What does implementation look like?

Implementation for Lanteria HR is about 2-3 months from the time a contract is awarded. There are once a week meetings where you will meet with your assigned project manager and engineer. It is recommended that you have at least 1-2 people internally that can serve as your implementation team.  All training is delivered remotely via the train-the-trainer method.

What do their Service Level Agreements (SLA) look like?

Lanteria HR allocates engineering time as part of your licensing package. Since your solution will can be  hosted on-premises or delivered as a SaaS solution, you will either rely on your internal IT Team or Lanteria’s team for resolution of any technical difficulties experienced.  Major updates happen 1-2 times a year.  Lanteria’s support team troubleshoots technical issues when they’re related to Lanteria HR. If you experience issues with SharePoint, it should be resolved by your SharePoint administrator, IT team or anyone who manages your SharePoint.

What about pricing?

Lanteria HR charges per license/module. All fees for licenses include the cost of the license and implementation. Prices will vary as they serve customers internationally. You will need to contact them to be properly priced-out based on your company, team and needs.

All in all, if you are looking for a solution that has the capability of being delivered on-premises or in the cloud; with greater flexibility, personalization and control over your next HRM solution Lanteria HR is worth a look. It is simple, does all of the things that we as HR practitioners need to do in a day, plus has some extras that can help us drive the proper messaging and programming around Recruitment, Retention and Succession Planning.

Want to see the latest version of Lanteria HR? Check out there short feature tour here.

Get know Lanteria via their product overview below:

 

 

HR & Society: HR Can’t Fix Human Flaws

HR Can't Fix Human Flaws

HR’s job has always been evolving. We have gone from administrative paper pushers to devising strategy that has operational impact to the organizations we serve. Are we headed for another evolution in this tumultuous political environment? I think so, but like many other human-related issues within organizations it isn’t really something HR can fix with a sweeping policy, focus group, or strategy.

Let’s consider a few factors. Before November 9th of 2016 how much did you think about employees’ or co-workers political ideologies? Probably not much, but when you consider that those ideologies could be tied to human flaws particularly the flaws of intolerance and hatred – what policy of strategy are you going to devise to combat that?

Better yet, if you are an HR professional of color who is now met with an emboldened employee who is anti-anything White, Anglo-Saxon, how motivated are you to work with that person and better yet serve them? How about if they verbalize their disgust for gender-neutral bathrooms despite the current regulations in place and several members of your team are part of the LGBTQ community?

Humans are flawed and messy. That makes our work in HR – flawed and messy.

I’m not suggesting that everybody wear their political ideologies on their sleeves and draw a line in the sand. Obviously, nothing would get done if we did that. However, I think we often paint a pretty picture of how things could and should play out without considering what has a real possibility of happening. That is to say that if people are protesting in the streets and having heated arguments/differences both in real life and online that are starting to reveal some character flaws; there is little if anything that any one-size-fits-all diversity, inclusion or HR program you could do to combat that.

The challenge of our work in HR is anticipating human behavior and balancing it with checks and balances through programs and policies. If we’re honest, we have never been able to control human behavior. All we really have success in is creating the best possible circumstances for our workforces to thrive. We have never truly been in control of the outcomes. If you disagree, I will kindly ask you to go back 5-8 years, search any common HR concern and count how many of the topics are recurring from year-to-year.

Where we get better is in rethinking how we approach the recurring and new issues that crop up, with the understanding that how it all plays out is dependent on something completely out of our control – human intention and behavior.

Back to the initial concern of the political environment, the same old policy and focus groups are not going to cut it. Now, more than ever we need to be sharing our experiences as a collective community and brainstorming better solutions. We need to not be afraid to say to the C-Suite that just-in-time training and reactive policy development will no longer do their company any good. This is a time for every HR practitioner to listen more than they speak. It is time to get comfortable with uncomfortable discussions about racism in the workplace, politics, pay disparity etc. I have met way too many practitioners in my travels that all too often have these items on their yearly HR to-do-list, but consciously put them off because it either doesn’t affect them or they can’t be bothered.

If you think what is going on outside the walls of your company doesn’t have the ability to spill into the day-to-day operation, you are kidding yourself.  Your employees need a little more of the “human” out of Human Resources right now.

Here’s how you give them that “human factor”:

  • Do not ignore complaints or concerns raised around employee relation concerns. This has always been true, but right now it is even more important. You need to have a handle on any discrimination, bullying or violent behavior that may be brewing in your organization.
  • Make sure you are advising your C-Suite leaders regularly about the climate within the organization. It is important that the C-Suite and HR are in alignment on how to deal with sensitive matters. Encourage your leaders to be more visible than perhaps they are accustomed to.
  • Communicate with your workforce regularly and let them know you are available. Yes, I know you are swamped and don’t have time for people traipsing in and out of your office all day. However, would you rather that you catch an issue early or when you’re in court? Will you sleep better at night knowing you settled an employees’ concerns or would you rather see them as a number? Regular communication keeps gossip and assumptions at bay. If your employee’s know where you stand they don’t need to wonder or conjure up alternative facts. See what I did there.
  • Time to look at your programs and get some real feedback on its effectiveness. Yes, it will sting if you get negative feedback. However, the goal with any program or training is to actually usher in change. If your goal is to keep the organization afloat during these tumultuous times and keep the workforce progressing on an upward trajectory – you ought to evaluate what you are doing and how you are doing it.
  • Add some levity to the workday every week. It doesn’t have to cost a lot or be overly time-consuming. What people need is a break from reality. Regardless of what our individual ideologies are, we can all find some commonalities among us. Have a “bring your favorite board game to work day” or an ice cream sundae social. Give people a chance to see the good in their co-workers .
  • *Bonus* Watch the HR department carefully. You can’t have people so-called dedicated to making a difference for entire organizations be simultaneously pumping their fist for all muslims to be banned from the US in the breakroom or be rallying for the KKK off-hours. It is a bit of an oxymoron; don’t you think?

Creativity and heart have always been the answer to most of HR’s woes. There is no better time than now, to put both of them to use.

 

Generational Theory Forgot The Xennial Experience

The Xennial Experience Survey

I have long had a love/hate relationship with the generation talk. The part I hate is simply boiled down to the fact that employers and marketers alike often think that generational theory provides them with a magic checklist with which they can compartmentalize people, subject them to certain conditions and reap the rewards by them behaving just as the theory proposed.

Generational theory at it’s best provides individuals with the language to describe the way they see and interact with the world. Humans like to group things. I think we like it because it makes it easier for us to process experiences or people by having a set of norms be attached to one group versus taking the time to sift through the multitude of difference.

Personally, I have been thrown in the bucket of Millennial based on when I was born and it never sat right with me. Depending on who is speaking, millennials are typically born between 1980-1995. This is the generation that is digital savvy, wants it all and is supposedly unwilling to work for it. A terrible generalization, but nevertheless I find it hard to identify with a generation that hasn’t really accounted for my personal experience. My very unscientific experience has been that I have very little if not nothing in common with someone who is 22 years of age in 2017. That is to say, my approach to life, work and even technology is vastly different than someone born in 1995 and it even differs the later you get into the 80’s as well.

I was always quietly frustrated with much of the generational talk as an HR professional because I never met one generation that spoke directly to me. That was until, I read Mashable’s: The Oregon Trail Generation: Life before and after mainstream tech. Reading this piece by Anna Garvey, my life and perspective was illuminated. She talked about the unique experience of people born in the late 70’s and early 80’s who lived in a time before the digital boom experiencing a largely analog life and who experienced adolescence at a time when technology was undergoing a major shift.

If you grew up in the late 70’s and 80’s in the US, Oregon Trail was one of the first games you learned to play on the old Macintosh’s so plentifully supplied to the computer labs of elementary and middle schools in the U.S. Playing games like this on floppy disks cascaded into the wonder of CD-Rom and the dial-up internet age that we all came to love in our adolescence.

Before I get too nostalgic, it is important to note that unlike our younger millennial counterparts, we grew up in a time where technology was a nice-to-have rather than a cornerstone of everyday life. It is my belief that this experience is unique and has shaped people born from 1978-1984 in a much different way than previously thought.

I have always struggled with the duality of appreciating the norms of analog life while also being incredibly excited and sometimes annoyed by how quickly technology has shifted everything we know. When asked, I would always tell people I felt like I was a little Gen X and a little millennial. Who knew someday that the Xennial Experience would become a thing. Xennials are essentially a hybrid micro-generation that encompasses both Gen X and Millennial qualities.

Consequently, when Anna Garvey’s article hit the cyberwaves online it went viral. Thousands of people shared her article across social media sharing that they felt similarly, but never had the language to describe the feeling.

As a result of all of this, I want to take it one step further. I have created a short survey to get a sense of how Xennials experience life and career. It is called: The Xennial Experience Survey and it is my goal to get as many people as possible born between 1978-1984 in the U.S. to take my survey.

Full disclosure: There have been several articles on this topic coining different names for this micro-generation. I am now seeking to put some data behind it to substantiate the claim that we deserve a generation that stands independent of Gen X and Millennial.

If you or someone you know was born between 1978-1984 in the U.S., please take and/or share my Xennial Experience Survey below:

I will be running this study all year. I hope to have some preliminary results to report in 2018. Thank you for participating. Stay tuned!

P.S. If you are interested in receiving my findings when they become available, please reach out to me at: Janine@talentthinkinnovations.com

P.S.S. I did a show about this topic of Xennials on my Ask Czarina Live show recently. You can watch the show by going to: bit.ly/XennialsTV.

 

Why self-preservation is top of mind for me in 2017?

Why self-preservation is top of mind for me in 2017

Welcome back! I took a bit of a hiatus at the end of last year to rest, regroup and reflect on 2016. Of late, I have been hearing way too many stories about people namely bloggers and influencers that have effectively worked themselves to the point of being depleted. In one recent story, a woman worked so tirelessly that she ended up in a mental hospital towards the end of last year.

Why am I sharing this?

At the end of last year, I was lethargic and couldn’t get a hold of my energy.  I wanted to understand why I felt so sluggish. It was at that point that I took to my Instagram to share my experience. Although hesitant to be this vulnerable, I was blown away by the response. Many of my friends and colleagues telling me it was the universe’s way of getting me to slow down.

And slow down, I did…

I took time to rest and reflect.  I had plenty of ideas during this time. I didn’t launch anything; instead I wrote them down. I did not do any paid consulting work during this time. My days were spent in the present with my kids, reflecting on 2016 and looking forward to 2017.

What I discovered is I was beginning to recreate the very thing I ran from when I left my full-time position in 2014. That thing that I was recreating was an unhealthy balance between work and life. Suddenly, I remembered the reason why building my business was important. It was important because I wanted to do work I loved and to live my life fully. Living fully for me is being able to continue building my business while tending to the needs of my 3 kids. It’s to provide a nurturing home and environment for my husband who works tirelessly for us while also traveling the world. Living fully and success also looks like me getting back to hobbies that once meant the world to me.

Success is a word that gets thrown around rather loosely these days. Nevertheless, what I described above is what success means for me in my own life at the moment. Working to the point of being in a stupor or worse a padded-room is a long way from what it means to be successful.

When I had to think of one word I want to represent 2017, “preservation” came to mind. Due to many things in the past few years, I need and will preserve my energy, my sanity, my privacy. I plan to preserve my legacy by safeguarding various effects of life and business.

More importantly, it appears that the preservation and/or protection of my civil rights and the rights of others will be in the forefront as well.  There’s a lot to do on this front and I am up to the challenge.

These aren’t resolutions by the way. I am at the point of recognizing the error of my behaviors and habits; as well as new opportunities for my talents. As a result, action is already in play.

What I want you to know is there is absolutely nothing wrong with chasing your dreams and working hard. The challenge is making sure your work doesn’t become all-encompassing and worst yet- toxic. What do any of us have if our bodies or minds shutdown on us? The answer is: we will have nothing.

I have already accepted that the juggle and balance will not always be ideal, but I am dedicated to striving towards it and being flexible on the outcomes.

From these realizations, I have created a new movement/community called: Growth on my Terms. This is my commitment and charge to see that people frame success in healthy and achievable ways. To see what I’m up to, you can check it out on Instagram at: www.instagram.com/growthonmyterms.

You can expect a lot more HR, Technology, and Business commentary here this year, but please make room in your psyche and heart for more of my journey and a-ha’s too. I look forward to sharing and offering you more insights.

Let’s grow, uplift one another and kill it in 2017!

Please share with me in the comments section how you are tackling 2017 so far?

 

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