Optimism: The Future of Talent Strategy

Campaign/FTC disclosure: I will receive compensation for promoting this campaign. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products and/or companies I believe my readers will benefit from. Xerox has hired me as a brand ambassador for this campaign because of my influence on social media and in talent management. I am not formally employed by Xerox. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

Image courtesy of Deviantart.net

According to Merriam-Webster, Optimism is defined as “a hopefulness and confidence about the future or the successful outcome of something.” I believe every new employee starts out with an abundance of optimism for their career pursuits with a company. It’s sort of like you waking up with an abundance of money in your bank account, but due to cost of living and other expenditures the money becomes less and less and more often than not- it is depleted. Optimism works the same way. The pot of optimism is essentially there to be nurtured, invested and increased. The issue is companies that are unaware of its value and impact will blindly deplete it.

Where does the love go?

We are still hearing reports about 70% of the workforce being disengaged. Why don’t more companies get it? The problem is business leaders understand the business but they seldom have their finger on the pulse of the true motivations, intentions or wishes of their employees. Furthermore, they seem to be missing the mark on keeping that account of optimism funded as the employee continues to work for them.

Being able to harness and sustain the enthusiasm for the company’s objectives as well as providing meaningful work experiences will be key factor in deploying a successful talent strategy in the future. Today’s top talent comes with high expectations, fleeting loyalty and a drive to make an impact. Companies that are able to inspire and sustain enthusiasm will likely be most successful in being able to retain and mobilize their employees to achieve business objectives.

All along, we thought that retention was about nurturing employees such that they would remain with a company. Given this notion that Xerox puts forth of the Return on Optimism (ROO), we come to understand that when individuals are recognized and understood by the business-the company realizes increased productivity, teams are more innovative, clarity around business objectives is commonplace and in return the company retains happier employees.

It’s not a generational thing

It doesn’t matter what generation you belong to, most people prefer to do work that is meaningful for them. If we had to define what ‘meaningful’ would look like – it would be a cross between something you are great at and something you are passionate about. Businesses have a choice of having a miserable workforce that will likely be unproductive and even destructive to the business or they can intentionally ensure that they do all that is possible to help people succeed in their careers.

How many times during the course of your career, have you been asked about what you are good at and the work that you enjoy?

In my case, I have seldom been asked this question. Admittedly, it is a loaded question since the answer will vary from person to person. What do we gain if companies looked at aligning people to their goals; while also satisfying individual career goals and aspirations? All things being equal, you would have your people doing what they love and excel at-which would in turn empower them to give you 100% of their effort in achieving business outcomes. There would be less heavy lifting where it comes to performance management, because we all would be speaking the same language of constant improvement and building on successes. Sounds like a simple solution to a nagging business issue.

How do you see “return on optimism” being used to develop talent strategy?

Want to see how your company stacks up? Take Xerox’s “Return on Optimism” quiz for further insights from top executives at Xerox and other Fortune 500 companies. Click here. Also, see my survey results here.

The Power of Onboarding

FTC Disclosure: I received compensation for writing this product review listed below as one of the services I offer my clients. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products and/or companies I believe my readers will benefit from. iCims is an ATS provider and I have either reviewed or used their product personally. I have not made any absolute statements about its functionality but endorse the capabilities I have personally observed.  I am disclosing this in accordance with the Federal Trade Commissions 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

In recruitment, we try any reasonable tactic to gain the attention of the candidates we seek for our positions. We will do whatever is necessary to attract and hire the right candidate all the way up to the offer. You make the offer with a sense of accomplishment; but further engagement or communication dies with the offer, doesn’t it? Fast forward several weeks into the future. Your prized employee starts orientation day- what has transpired? You haven’t been in touch, not even via e-mail. This employee who is bright-eyed and excited is now made to fill out a bunch of dusty HR new hire forms and sit through a long day of company pitches and presentations on what you expect of him or her going forward.

Great first impression?

Not so much, you had the candidate at hello, but you forgot to keep the dialogue and courtship going beyond the offer. This is where the power of onboarding helps. Onboarding is more than a checklist of household items and tasks you and your employee needs to accomplish prior to the commencement of your official partnership. It is about making sure every new hire is consistently and thoroughly made aware of how they will contribute to the organization and what the organization aims to offer them in return.  Being proactive and ready to onboard your employees is a key indicator of the employee’s future productivity, morale, and success. In addition, it is a significant gesture that lets the employee know you are dedicated to their success.

Did you know?

Despite the ongoing discussion about the importance of having a formal onboarding process, only 37% of organizations have invested in a strategic onboarding program for more than two years according to a March 2013 Aberdeen Group report. Taking the time to look at your new hire process and finding areas where you can streamline and automate can only further benefit your new employees and the company.

How do you accomplish all of this?

iCIMS Onboard is an intuitive and extremely versatile platform that not only allows you to automate your onboarding process by allowing new hires to fill out and submit everything from your direct deposit form to I-9’s; but offers a personalized and unique introduction to your company culture. No shock that Aberdeen Group reported that 68% best-in-class companies cited “getting new employees productive more quickly” as a key driver for implementing a strategic onboarding process.  iCIMS electronic forms will save you time and effort in both explaining and collecting papers on the first day; giving you more time to spend with your new hires acclimating them to the company and their new work environment.

With iCIMS Onboard, you can set up notifications and tasks through the platforms task management capability- allowing hiring managers to properly prepare workspaces and other internal clearances so your new hires can be productive day one.  Task management is dynamic enough to be set up by department, region, and new hire type so there is a unique experience delivered for the spectrum of new hires that join your organization.

Got video?

The iCIMS Onboard platform is configurable and able to be designed to match your company’s branding incorporating welcome videos or even training videos to further engage and accelerate your new hires assimilation into your organization. Think of your organization as a mini-society, each citizen that joins your society should be socialized appropriately understanding things like mission, values, culture, and ways of conducting business. Using iCIMS video capabilities in Onboard allows you to deliver company messages, communicating business objectives from day one so employees connect the dots.

Onboarding is no longer a nice-to-have but a business imperative for all organizations. This is especially true, if your goal is to retain new hires and truly realize the ROI on your recruitment efforts.

Start communicating and socializing your new hires today with iCIMS Onboard.

 

Beyond Recruiters: Making The Hiring Process Simple For Candidates

FTC Disclosure: I received compensation for writing this product review listed below as one of the services I offer my clients. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products and/or companies I believe my readers will benefit from. iCims is an ATS provider and I have either reviewed or used their product personally. I have not made any absolute statements about its functionality but endorse the capabilities I have personally observed.  I am disclosing this in accordance with the Federal Trade Commissions 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

Image courtesy of stockphotosforfree.com

Image courtesy of stockphotosforfree.com

When we speak about Applicant Tracking Software (ATS) capabilities, we often overlook its impact on the spectrum of users and instead focus on the bells and whistles that tend to be non-essential or less relevant to its primary recruitment function. After all, the purpose of an ATS is to automate and streamline recruitment, hiring and onboarding processes so that it saves time, resources and energy.

The question is: who is really saving the time? Has ATS technology to date been too heavily focused on the recruiter and hiring manager experience?

The gap in ATS technology has been the lack of emphasis on the candidate experience.

2014 is the “Year of the Candidate” at iCIMS. With this initiative, they are refocusing their intentions out of both necessity and utility to better serve the candidate from a technology standpoint. Today’s candidate is on-the-go, always looking for the next opportunity and an easier way of reaching you the employer.  With the increased influence of social networks, mobile capabilities and the flattening groups of passive, active and non-active jobseekers, it is only right that iCIMS look at ways of improving candidate engagement.

iCIMS is taking the lead on reengaging the workforce by revamping and developing technology that encourages the candidate to engage with companies and seek out opportunity rather than deter them from the hiring process. In January 2014, The International Labour Organization (ILO) reported a dismal outlook on economic recovery and job creation. In this report, they state that, 23 million people globally have left the labor market due to difficulties in finding suitable employment. Slower job creation can be blamed for that statistic, but I’m sure we can also agree that finding the jobs that do exist has become increasingly onerous as well.

The mobile advantage

Two in five candidates say that their perception of a company is hurt if a company career website is not optimized for mobile. iCIMS has created an extremely responsive career portal that is optimized for candidates to utilize on mobile devices and tablets of all screen sizes. The clean and simple look and feel of the career portal is enhanced with intuitive navigation, making it easily accessible for candidates-on- the move.

Candidates that have embraced using “the cloud” for document storage, will find ease of use in being able to upload their resumes from their Google Drive or Dropbox accounts. In addition, the more social candidate can reap the benefits of iCIMS social integrations which allow candidates to submit their resume for a job with their social accounts like LinkedIn, Facebook, or Google+. Social capabilities also ensure that candidate applications that reach recruiters are as up to date as the news feed on their social networks.

Another convenient capability is the location based job search tool which uses GPS technology to search for positions within a specific radius of the candidate’s location. The ideal situation for any candidate is pursuing a job within a reasonable commute. This technology allows candidates to focus on opportunities in their area. This also benefits employers as it allows them to target candidates looking specifically for opportunities in the markets where the business is located. The “Year of the Candidate” is all about connecting the dots and creating a “fit” for both the candidate and employer.

Video as the rule

Video is no longer the exception, but rather the rule. Increased time constraints, diminishing budgets for travel reimbursement or coverage for out-of-state candidates, coupled with a glocal (global +local) candidate ecosystem makes video not only cost-effective, but practical. Video is the shining star across the iCIMS Talent Platform whether it is as a branding initiative on the careers page or part of the real-time Skype integration for interviewing candidates remotely.

Their newest and most exciting feature is the video cover letter. The video cover letter is one of iCIMS newest candidate screening tools that allows the candidate to showcase their skills above and beyond the parameters of what a normal resume can tell the employer. The candidate can record a short video to be submitted for consideration with their application from a computer webcam or mobile device. Rather than submit the same old cover letter that recruiters have seen for years, they get to truly understand from the candidates’ point of view why they believe they are qualified- while gaining an opportunity to assess how they communicate orally.

HR technology takes the guessing out of recruitment; while reallocating power to the candidate, in an effort to allow them to put their best foot forward as they pursue new opportunities with you. Start simplifying recruitment today and make 2014 the “Year of the Candidate”

Company Bio

iCIMS, is a leading provider of innovative Software-as-a-Service (SaaS) talent acquisition solutions, is an Inc. 500 and Software Satisfaction honoree focused on solving corporate business issues through the implementation of easy-to-use, scalable solutions that are backed by our award-winning iCARE Customer Support.

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