“If we get AI right it is the last frontier for humanity. Everything beyond AI will invent and create on our behalf beyond that.” ~Mo Gawdat, Former Chief Business Officer of Google X
How does this statement sit with you? Right now, there is a lot of concern about artificial intelligence (AI) will impact work and more importantly our world. A lot of it is cause for concern and yet there is a part of me that remains hopeful that only the very best will come of this next frontier in technology and human civilization.
Last week, I had the pleasure of sitting in a Q&A session with Mo. If I’m honest with myself, I went to his keynote on “moonshot thinking”, his breakout session on “happiness” and then came for more via his Q&A wth the media/analyst crew. His position on AI is palatable and realistic. His perspective on humanity breathtaking. Mo shared that “Technology has never really taken away jobs.” It reminded me of something I have been sharing with HR professionals around our progressive steps towards cognitive technology. Change is inevitable and with every technological advancement there has always been a shift and dropoff. Older less efficient jobs drop off and more efficient ways of operating and living emerge. It isn’t something to be scared of, it is a shift to participate in.
In HR, we have survived just barely by adapting to the changes and shifts in business. This next shift towards smarter technologies is one where we will not simply be able to adapt and survive. We need to be a driving force, steerer of the wheel, participant in a societal shift. That means rather than worry about all of the ways we stand to lose in a world of AI, Augmented Reality, Virtual Reality and Robots that we imagine all of the ways we could be more efficient and valuable.
My friendly advice:
1) Learn more about the emerging technologies so you aren’t blindsided by what’s to come.
2) Offer up time and resources to make it better. There is no HR Tech without the HR community. You should want to improve what is out there for the sake of our industry.
3) Start thinking about new ways to add value. That is to say, if some of your day-to-day duties get delegated to technology tomorrow, what else can you do to serve your respective organizations?
It’s about building capacity and capabilities. Let’s focus less on where we will lack as an industry and make some decisions on where we can increase our value.
Speaking of places where we can increase our value, Mo is no longer with Google X. He left that post on the heels of losing his beloved son, Ali. In return, he made a profound and selfless decision to help people become more happy. In fact, he has a goal of helping one billion people become happy over the next five years.
While we can’t completely own the process of another person’s happiness, I believe we have a huge impact on it in the workplace as HR professionals. His call-to-action of working towards happiness is one you don’t normally find at an HR conference. Nonetheless, it resonated with me, because I have been on a personal mission to focus on happiness in all aspects of my life.
In my Growth on my Terms podcast episode below, you will hear Mo and I sharing about how less is truly more in life. He drives this point by talking about how he was wildly successful in his twenties owning everything a young man could want at the time; yet feeling woefully unfulfilled. I echoed this sentiment in sharing a snippet of the comparison I did of my own happiness when I went from working in Corporate America versus when I went to work in my business full-time.
To the point of “less is more” and speaking to the relativity of having a fortune, great job etc. at your disposaal, Mo said: “It can be harder and better at the same time.” Yes to this! He is and I am evidence that you can go through really difficult times and even within those times; things can be exponentially better than before the struggle.
All in all, Mo Gawdat is brilliant and has heart. Please take the time to listen to his discussion on life, technology and the pursuit of happiness below.
Also, I promised Mo I would get the word out about his “One Billion Happy” initiative. If you are moved after listening to his talk, please head over to: www.onebillionhappy.org. Also, check out his book and free resources on happiness at: solveforhappy.com
Disclosure: I amnot being paid by Mo or anyone on his team to make these statements. I am merely a passionate supporter of his work.
“Bureaucracy is a global thing. “ ~ Gary Hamel, Professor at London Business School
I had the opportunity to sit in on a Q&A session Day 1 with Gary Hamel, Professor at London Business School at Unleash 2018 in Vegas. Long before this Q&A, he had wooed me with his words and refreshing perspectives on the disease of bureaucracy as it pertains to the workforce.
One of the reasons why I believe I was unable to flourish in Corporate America was because of my disdain for bureaucracy and politics. “Disdain” is a strong word, but completely applicable here. It wasn’t that I was beyond adhering to the structure or constructs that existed in the organizations that I worked for. It was that those constructs and structures always felt constricting and for all intents and purposes they didn’t appear to have a positive impact on the workforce. To this point, Gary shared in our session that he thought “Very few businesses worry about the environmental costs of bureaucracy and CEO’s only recognize the cost of bureaucracy vaguely.”
The reason why businesses can’t bother to care about these environmental costs is that the function of bureaucracy is to control and maintain order. Gary suggests there are likely really great reasons why bureaucracy existed, to begin with, but maintains it isn’t very useful given the world we live in today.
To some, I may have been pre-maturely seen as an anarchist who wanted things her way and had little respect for rules. The reality is as Gary Hamel asserts: “The pressure on the employees in the US is far more impactful than anywhere else in the world. US companies have an even more transactional lens for people at work.” To put it plainly, those who participate in the US workforce are seen as expendable and a means to an end. It is this line of thinking that ensures that our employee engagement numbers never budge or budge ever so slightly year-to-year. US workers are mere cogs in the wheel and we know it. Not only do we know it, we aren’t collectively empowered to stop it, because of course money.
I was and I am currently one of those people who believe that there are alternatives to bureaucracy. In our Q&A, Gary shared: “You have to believe there are alternatives to bureaucracy. It’s hard to imagine what you haven’t seen.” There is a great conflict in the world at large, but most certainly one at work too. It is the battle of old ways of thinking versus new ways of thinking. In the former example, it is hard for older establishments to wrap their minds around any other work arrangement/relationship that isn’t grounded in having to control how people think, work and show-up. They haven’t been privy to the evidence that suggests an alternative, and even if they had seen the promise of another way of managing people; it is likely a very uncomfortable notion to imagine a workforce where people work autonomously and on their own terms without being infantilized at work.
“Why don’t people have the ability to design their own job or choose their own boss, or approve their own expenses? We are so used to people needing parents or infantilization at work. “~Gary Hamel, Professor at London Business School.
Transparency for what?
Another pet peeve I have had with organizations I have been a part of was the lack of transparency. This goes hand-in-hand with the infantilization that goes on in many companies per Gary Hamel’s keynote on “Humanocracy”. Imagine for a second being an adult in every other aspect of your life. This is probably not a hard vision to conjure. You have a family that relies on you, bills, debts, and a healthy dose of responsibility. Yet, daily you report to a job that doesn’t think you worthy of sharing information that may affect your livelihood. Perhaps the business isn’t performing well financially. In most cases, that company you report to would rather cease to exist than to confide in the very people who make it profitable daily. It’s a ludicrous concept and surely antiquated. People should be trusted to show up and work as the adults that they are. Professor Hamel shared with us that: “Transparency needs to be a core principle for how we do business. Let’s be a little more open and have a little more freedom.”
What is the path forward?
“Evolutionary goals and revolutionary steps is the path forward. “
Gary challenges leaders to “employ radical business models while imagining a radically different workplace”. Questioning old hypothesis is a start as well as challenging your own embedded assumptions. Professor Hamel also maintains that we ought to “find a migration path between the past and the future”. “If you are a traditional company it is a much harder transition to moving from bureaucracy”. Aversive strategies to shifting out of bureaucracy do not work. It is about a gradual migration path”.
Some other sentiments shared by Professor Hamel worth further exploration:
- HR is the fastest growing function of the organization but has the least buy-in and respect within the organization. We need to ask ourselves why we struggle to self-actualize when this premise is true.
- The world is changing too quickly to be tied to hierarchical constructs. Why are you holding onto hierarchical constructs? Is it because it truly works for you or is it about control? It is worthy of some further exploration.
- Technology will be used to disempower more than empower.
- Technology is used to aggregate and exert control.
- Employees come first, customers’ second, shareholders last. If your employees aren’t happy, it is safe to say no one will be happy. Nurture your people first and everything else in business will flourish.
Gary is ingenious in the way he sees the world. He had a lot more to say, so as such I am sharing my Growth on my Terms podcast recording of the Gary Hamel Q&A. Have a listen and reflect on where your organization is and how you can begin to reimagine work while envisioning a gradual migration to less bureaucracy and more trusting professional ties and relationships.
This week’s theme for #BlackBlogsMatter is “The Tao of Woke”. As a result, I decided to speak about the state of “wokeness” and what it should mean for you as we continue to navigate difficult themes around race relations and society.
The word: “Awake” is defined as: “to stop sleeping or wake from sleep”. “Woke” being a derivative of “awake” must then be related to that definition. You are not “woke” if you wear kente cloth and are vegan. You are not woke if you wear ankhs and have changed your name back to something more tied to African culture. You are not “woke” if you are white and have 3 black friends, where faux locs, watch Good Times reruns in your free-time, listen to Jadakiss and act as a part-time activist on social media for black liberation. You may not even be “woke” if you are out there daily as a full-time activist for equal treatment across the spectrum of societal issues concerning people of color.
Please know there is nothing wrong with any of those things I mentioned. Full transparency, I have an ankh tattoo. What I am saying is that being “woke” is not a function of those things or evidence that you have your sights on seeking the truth. It is more often than not that people do a mashup of these things in an effort to be seen as culturally-aware or even culturally-sensitive.
To be “woke” you have to awaken. To awaken you have to stop sleeping. Being “woke” is a matter of consciousness and in that state of consciousness, you must also have a conscience. In other words, you have to care, be aware and open to seeing things as they are; not what you think they are. The state of our country is in a disarray not just because 45 is at the helm, it is in a disarray because of decades of neglect, discord, and greed among a few things I will not mention here. If you are awake and seeing things clearly, you understand that narratives like “black people are in dire straits and suffering” is not only not true, but you would know that if there were such an instance in being Black in America that it has more to do with the disproportionate ways we are educated, compensated, and treated legislatively that contributes to poverty in our communities and even crime.
There is a state of consciousness you have to be in to not merely accept the neatly-packaged narratives you are fed by the government, media and even loved ones. To be “woke” you have to be willing to discover the unabashed truth. You have to be willing to speak honestly about what you find. It is a state of being that will not allow you to turn a blind eye to the suffering and truths of others. Being woke means you lead with heart over head understanding that it was never in the plans for any human to suffer on their journey here.
To be woke is to explore yourself coming to a place of understanding for that which is most integral to your values and morality. Wokeness is having all of that knowledge in a world of representatives and boldly deciding to show up as yourself every day regardless of the consequences.
Is it easy? Not at all. Is it worth your time and effort to get there? Absolutely.
Let us not make the term “woke” another social banality that we get so tired of hearing that we missed the message and lesson it tried to teach us.
As humans and as professionals in a human-centric industry, we owe it to ourselves and to the people we serve to try a little more every day to awaken to the truth of other people’s experiences. You may not understand it fully, but exposing yourself to narratives that make you uncomfortable is a start.
I hope you will take the steps necessary to quiet your ego, speak less, and allow space for other people to speak their truths. If you can do that at a minimum, you are well on your way to being “woke”.
It must be a hell of a feeling when your skin, ideas, and presence become a golden ticket of Willy Wonka proportions in life. It must be nice to not only create the rules, systems, and standards but to actually be “the standard”. It is utterly astonishing when you can be given the space and grace to be both tone-deaf, ignorant, a disaster, and human all while stumbling towards what seems to most of your counterparts as you “trying to be a better person”. The memo I missed in all of the years I have spent explaining everything from my disposition to why I was worthy of equal treatment is the people; white people in specific did not care. We don’t even penetrate their aura even slightly.
We (people of color) have spent every waking hour of our existence trying to be perfectly-packaged and poised for a people who don’t really care one way or another about us. Yes, there are a few who genuinely care, but at scale, most white people are happily trotting along in their very monochromatic world where they get to choose amnesia daily about the way they choose to participate and show up in the world. This is the same world and society where being a person of color is synonymous with responsibility, accountability and being of moral character 24/7/365 or at least that is the expectation. There was a time that I wished for a single day where I could have white powers, the kind that gave me the license to screw people over, engage boldly in a debate over the black experience and then play the victim when I realize I am in over my head, create laws and systems that enslaved (and currently enslave) people, the ability to appear smarter and more capable (even though on paper I wasn’t worth a damn) and still get ahead anyway, the audacity to tell people how to feel, speak, and present such that they would do anything from applying harmful chemicals to their hair to make it more presentable to suffocating entire cultures of people so their language reverberated in just the right frequency that could only please my senses. I realized after evaluating these “white powers” that there was absolutely no honor in that life, so black power it was for me and it has served me quite well.
I stopped caring what white people thought the day I realized it would serve me better to preserve myself and my community. Why bother teaching or preaching to someone who has a “but” for every story you have about being disenfranchised or oppressed? Why should I bother giving space and grace to someone who would prefer to play the victim every time I challenge their thinking or perspective? What is the point of debating someone who is not only ignorant of my experiences but isn’t humble enough to simply listen and if applicable offer a genuine apology?
Newsflash: White people are not better or greater than anyone else walking this earth. Judging by the past year and a half there are white people along with people of color that will vehemently agree with that assertion. That said, it turns out black people and people of color, in general, are great, strong, resilient, valuable, capable, smarter, and so much more. This is a shift of consciousness, not a perspective meant for you to cry oppression and whine as if someone stole your IRA money. From the boardroom to online, I have experienced white people puffing their chest out to correct me when I was actually right all to make sure I know my place. I have had white people make lame excuses for their bigotry while simultaneously likening me to a bully for merely stating the truth and holding their asses to the fire they lit. How sway!
In business and HR, we speak a lot about ROI, what exactly is my return on investment when I am encountered with unabashed ignorance and bigotry and the expectation in return is that I overextend myself to help shift the other person’s opinion?
As I know it from my background in Psychology, shifts in behaviors and beliefs happen as a result of these examples:
- People shift behavior when they are ready for a change
- Real shifts in behavior and thinking are intrinsic jobs. Extrinsic elements may be catalysts to people shifting, but ultimately the act of shifting is within the individual
- If extrinsic variables are minimal in impact, then it must be true that we are only ever able to change ourselves and never another person.
- It helps to understand that any person who only thinks of themselves and only believes their own perspectives are valid is still and will always be diagnosable as a “narcissist” among other things
Number #3 is what got me thinking. The only thing that I can change is me. If I focus inward and on my family, my people and stop worrying about white people at all maybe then things could change. Just maybe we have given this group of people too much credit for being the smartest, the best, the most ethical, moral, purest evidence of humanity. Isn’t it possible that white people as the shining example of everything we know is a farce or at a minimum a half-truth? Perhaps, there are different perspectives yet to be examined that aren’t grounded in any human developing debilitating and generational hate of themselves, spelling their names a certain way, losing their language, culture, identity, voice to please another human. Just maybe, it is plausible that we were all duped (white people included), into thinking that white people know what’s best in every situation. Maybe they don’t and maybe there is a better way yet to be discovered and tried.
By 2050, the world population is purported to be heavily focused in Asia and Africa. In other words, a quarter of the world’s population will be African. Times up! No one cares if you don’t think we speak the King’s English (especially when you play yourself speaking our slang in our presence). Language is changing every day and has always been a product of the times. No one cares if you don’t like the kinks in our hair, we like it and thank God we are finally wearing them proudly. We don’t care anymore if you don’t invest in us, we will invest in ourselves (just see what Richelieu Dennis did in buying Essence Magazine back). We already know you aren’t mourning the loss of our babies and men and only march when it suits you – we know our lives matter and continue to march and protect ourselves. A peer of mine in the online HR sphere is quoted as saying “For the first time in the history of the United States it’s not very comfortable to be a white dude…I’m seen as a really great replacement of Trump to pounce on”.
To that I say, talk to us in about 300 years after you process what it has meant to endure enslavement, systemic oppression, and racism, censoring, stealing of ideas, livelihoods, being robbed of your essence and life for no other reason than being a living, breathing thing of this planet and without barely a collective of humans with whom to share our woes authentically. Lucky for you no white man or woman will have to live that plight (unless of course aliens of the Independence Day variety finds your way equally disturbing and come for you). You know why you will never meet that very deserving era of reckoning? It is because with all of the hate that has been shown to us through the generations and even currently we always find a little more compassion, a little more empathy within ourselves to extend an olive branch of kindness or at a minimum a very tired ear to listen to you excruciatingly talk about how hard it is to face your privilege. Did I mention we are a compassionate people? It is worth repeating. Breathe in what you see as so-called white oppression and sit with it as we have our own. I trust you will find the answers you need and deserve whether you like them or not. Until then we will be living our best lives in color- happily and free as we were meant to be.
Today not only marks the first day of February, but it also marks my first official day back on the blog. It is also the beginning of Black History Month and the revered Black Blogs Matter Challenge. Today’s theme is Black Blogs Still Matter.
Black blogs still matter quite simply because our silence as black people can no longer stand. By now, many of us have built our respective brands and rapport in various lanes. Even with the prestige, accolades, and recognition that comes with blogging for some time, there remains ignorance of epic proportions. Plainly, there are still people who like what we write about, will greet you with a smile at an event, but still lack the ability to hold space for you to be authentically, culturally and aesthetically who you are as a human and in word. How disheartening it is to realize that your ancestors were silenced or shunned for speaking their truths and here we stand in 2018 where not much has changed? The key difference is we will no longer be silenced, we don’t care what it costs us and we will be heard.
In the last year, I have learned it is more important than ever to speak up about matters that affect the black community and the society-at-large. I cannot afford the silence any longer. I cannot afford the silence any longer not because it is costing me money; on the contrary, it is still costing me, my soul. I don’t want to work with your brand if you want to censor me. There are plenty of bloggers happy to scoop up every dollar and coin of yours so long as they can say they worked with Brand “X”. I don’t want you as a client if you hold bigoted views, there is a special kind of consultant or small business out there to serve not only your business but satisfy your insatiable craving for racist banter. I am not interested in being your friend, colleague or online buddy if I’m only palatable when I meet your white standards or threshold for political correctness. I don’t want to attend your swanky event if you haven’t awakened to the fact that your speaker rosters and blogger teams need to be diverse. Inclusion at such events needs to look like I don’t sit through your dinners or group outings feeling like a foreigner in my own body. You may find my position unfair, but it is unfair to be held to standards that others never have to consider reaching. Yet, I smile, do the work and blaze ahead accepting those circumstances in which I am subjected to less than equitable conditions.
Almost 7 years into blogging, the beauty is I have no cares of who I please. I have learned if I please myself first I will attract the right people, opportunities, and clients. I would be remiss if I didn’t say, this mantra is already in play as many of you have written to me over the years expressing how thankful you were for my candor on difficult subjects. Thank you for holding space for me.
It was never the intention of this blog to “go lightly”. Whenever I tackle a topic it is with precision and the truth. I expect callousness from celebrities, politicians, and others who permeate the upper echelons of society. What I hadn’t expected to see was the lack of empathy, privilege, blatant disrespect that I have witnessed within our own HR community. Nonetheless, it is when you see what is wrong in the world that you have choices to make.
1) Accept that this is what it is and what is going to be and remain silent.
2) You can see it all as an opportunity to share a different perspective.
I have chosen the latter. If you learn from me during the next 15 weeks, I have done your job for you. If I have shared my truth unabashedly in the next 15 weeks, I have freed myself and empowered others like me to do the same. This is not Racism 101 or Diversity and Inclusion 19 at some university or Continuing Ed. Black blogs still matter. My voice still matters and it for that reason alone that I will continue to do the work and share what is true. I hope you will hang in there with me.