by Janine Nicole Dennis | Jul 5, 2016 | Advice, Featured, Life, Work/Life
Background image courtesy of createherstock.com.
Aristocracy of HR community, the time has come for your Czarina to take a break. In 2013, I started off my year by speaking about “introspection and execution” (see here for that post). I made some promises to myself and put some things out in the universe that make more sense in 2016 than they did back then. It’s time for me to make good on what I promised myself, but first a look back and some updates.
Here’s what I promised myself in 2013:
Three Affirmations, Three Executions:
1) Be a signal in the noise that is the world of work. I may not be the loudest signal now, but I will be that signal that makes you stop what you’re doing and ask what is that noise? You won’t ask it out of annoyance; but you will wonder where it came from and how you missed it the first time around.
2016 realization: The signal is clear and received. I have found my lane and I am thankful for the platform I continue to build.
2) I will do something extraordinary and assist those that endeavor to do something extroardinary. There is something magical about being a part of something that is bigger than all of us. I want to collaborate, coordinate, create, envision, innovate all in the name of HR. It has already begun and the story behind this will unravel as the year progresses.
2016 update: I have done some really cool things since 2013. Many of my accomplishments have been in HR, but most have been outside of the realm of HR. It’s important to take stock of where you are, where you have been and relish in your accomplishments. I am tardy to the party on this.
3) I will introspect and continue to live life with purpose. The spirit requires balance and as such I will need to examine all that I do and adjust as necessary to maintain balance and productivity. I’m not running myself into the ground like I did in 2012. Consistency, SEO, clicks – it all sounds good, and I care, but not at the demise of my well-being. If one aspect of my life is out of sync- it’s all out of whack. My personal time is making a comeback this year.
2016 update: I’m still doing my best to not run myself into the ground. I have found that finding balance between work and life is not a destination, but rather a journey.
When you are a one-woman act it all comes down to you. The articles, PR, the editing, running your business, hosting a livestream show, juggling three kids ages 7 and below etc make for many focuses, quick wardrobe changes and many hats. I have been doing this and much more in my quest for success since 2013. However, I have to consistently remind myself of why I went into business in the first place.
Three main reasons why I took this leap into entrepreneurship were:
1) To be more available for my kids.
2) To get out of the rut of rising the ranks of an organization that gleaned no personal or professional satisfaction.
3) To have more flexibility to fully enjoy my life.
This year, I have decided to make good on my promises to myself about flexibility. That means that I am taking deliberate actions to play as hard as I work, while managing my tribe and their affairs more efficiently. Please know that this is not a perfect science. Any Work-At-Home Mama knows any good plan can be thwarted by life and your kids – despite our best of intentions.
Here are some things I have put in place to make good on these promises I made to myself:
1) I am being intentional about flexing my work week. I’ve cut my work days down to four days and it may go to three at times. I will obviously continue to put in the necessary hours to keep my business on a growth trajectory ; but I am no longer working for the sake of working.
2) Building in dedicated time for family and myself to decompress from the work week. We all deserve time to zone out and just be.
3) Whether it is ordering groceries or hiring a virtual social media strategist to keep my profiles humming – delegation at this point in my business is necessary for the maintenance of my sanity and continued growth.
All of that being said, I’m taking a break from the blog and social media for the next two weeks. I will return on July 18th. There will be no real-time instagramming, snapchatting, livestreaming, facebooking or awe-inspiring workforce wisdom coming from this here blog. I need a moment to regroup and relax – which is something that has become a priority for me.
Through the magic of delegation and various platforms you will continue to see my posts and shares.
I am really excited to spend quality time with my family during this break. Most importantly, I am excited to wake up and know that there is nothing I need to do other than put on my swimsuit and head to my cabana near the pool.
I want you all to know that I appreciate all of the support, shares, kind words and encouragement I get from you all. It means a lot to me and keeps me going and grinding.
I hope you all are enjoying your summer so far. See you back here in two weeks.
See below for some of my favorite content for 2016 and things to look forward to.
TRUST ME, I DON’T WANT YOUR JOB!
A Perfect Union: Talent Management and Predictive Analytics
Letting Go: Three Functions HR May Want To Delegate Responsibility For
High-Volume Recruitment: 5 Things You Need to Manage a Successful Team
Be sure to catch me on Livestreaming Stars with Ross Brand on July 11th. You can read more about my appearance here.
Xoxo,
Janine a.k.a. CzarinaofHR
by Janine Nicole Dennis | Jun 30, 2016 | Featured, HR Policy, Human Resources, Marijuana Legalization
Image courtesy of Flickr.com.
Marijuana Legalization has been a topic that evaded me until recently. I had no real interest in it. That was until I started watching a channel called Viceland on my Amazon TV. There is this very interesting show called ‘Weediquette’. The show is hosted by Krishna Andavolu and chronicles him visiting not only U.S. states that have legalized marijuana – but families and businesses affected by the changing landscape of medical and recreational use of marijuana globally.
While the general approach is to focus on how your state is handling the legalization of marijuana – I believe it is beneficial to understand the larger story of how marijuana legalization is being navigated by the average citizen. If you are knowledgeable about how it affects citizens on the whole in your state – it is likely to inform you of how it could or maybe influencing your employees.
To date, there are 25 states in the U.S. that have legalized medical marijuana use and just four states that have legalized both recreational and medical marijuana use. According to Governing.com, the four states where marijuana has been legalized for both recreational and medical use is: Alaska, Oregon, Colorado and Washington.
What makes the legalization of marijuana particularly difficult is the following:
1) Marijuana is still illegal at the federal level.
2) Much of the state legislation is so vague that it is hard to understand what is permissible and what is not.
3) Safety concerns and increased employer liability for undetected and undisclosed marijuana use.
This isn’t the first time HR practitioners have had to lead in the face of legislative uncertainty. Nevertheless, it doesn’t make our jobs easier.
My colleagues at Assurex Global have been kind enough to share the infographic below with me. It outlines the state of marijuana legalization and what you should know and be doing to safeguard your organizations.
Infographic via Assurex Global.
by Janine Nicole Dennis | Jun 22, 2016 | Advice, Business, Entrepreneur, Featured, Life
Background image by CreateHerStock.com.
For at least the past two weeks, I have been beyond tired and uninspired to write anything new. I am not a fan of forcing myself to write when I’m not feeling it, so I decided to honor the space I have been in. To describe the feeling, I have felt like I am in abyss of a wandering mind and unable to dig myself out of it.
I started out with the obvious feelings and reactions of being mad at myself for not pushing through. That was until I decided to evaluate what I have accomplished and why I may be feeling listless and lacking in new ideas.
The reality was: I have been working damn hard for over six months no real downtime. This may sound like a humblebrag, but unless you understand how an entrepreneur’s mind works that will be your only conclusion. My mind is constantly racing with thoughts of new ventures, things I need to do and questions of whether I am doing enough to reach my goals. That’s just on the professional end of things. On the personal end, it is kids, husband, home life etc.
In taking stock of what I set out to do and what I actually accomplished – it allowed me to accept my tiredness and need to unplug as a warranted effect of my hard work. Cleaning my whiteboard of projects completed wasn’t enough. I needed to take the time to write down what I had done specifically so I could quantify and see it.
I got my mojo back today!
One thing I am very intentional about is keeping the right people in my circle of trust. These people remain nameless, but I praise them loudly and often, because they keep me on target and sane.
Sharing is caring.
Today was no different – as I met with my one of my friends/business partners. We met as we do annually to discuss how our academy went. Over Mexican food and great drinks we discussed our successes and room for improvement. We also discussed life and business since we wrapped the academies. Shockingly, I am not alone in this abyss of wandering minds. My business partner was experiencing the same feelings. A few drinks and many admissions later, we both were idea machines!
So, how does a casual lunch and drinks inspire one to move from listless to inspired again?
It’s all about people! Whether you are an entrepreneur or something else, we all have an innate need to be seen, understood, heard and empowered. We especially need this positive energy from others when we are unable to motivate ourselves .
When our smartphones are in the red and about to die, we frantically hustle to find a plug to power up our batteries again so we can continue surfing , sharing, chatting etc. Today, my business partner and I plugged-in to one another to recharge and keep going. We essentially threw one another a lifeline.
I was convinced that my upcoming vacation alone would do the trick ( and I still kind of believe that). However, I really needed to spend some time connecting with someone in my circle of trust to put things in perspective. People often ask me if I miss working in an office with people. My answer is always “no”. I am not the kind that needs constant human interaction, but I have learned enough to know when it is prudent to tap into others.
Here are some tips for navigating periods of low-to-no inspiration or energy:
1) When your body slows you down, it is because you need to slow down. Honor that space and time and be still. It’s usually a warning to slow-down. Also, a lesson is usually on the way when this happens.
2) Evaluate how you reached this unwelcomed slowdown. More often than not, you will find that there are some steps and/or missteps that brought you to this place. Write it out, find your blindspots and forgive yourself.
3) Plug into your circle of trust. Many times we believe our struggles are unique to us. Allowing yourself to be vulnerable enough to ask a question or to share your experiences will help you shake the “unique struggle” mindset. This allows you to normalize your feelings, get out of your head and resume productivity.
Whether you are an introvert, extrovert or ambivert – people need people. If you want to be successful both professionally and in business you need to have at least one other person you can call to cry, vent , or bounce ideas off of. It is too much of an emotional and physical burden to bare for you to carry it all alone. Find your tribe and plug-in when you need to recharge. Trust me it’s okay.
by Janine Nicole Dennis | Jun 2, 2016 | Featured, Human Resources, Onboarding, Productivity
I completely get that there are many businesses that continue to feel the pinch financially. With that “pinch” it requires cutbacks in certain areas and in some cases across the board. One of the areas I am seeing some less than reasonable cuts in is: supplies and tools. You may be thinking that this is extremely reasonable to do in a time of strained budgets, but it really isn’t.
Please know when I say “supplies and tools”, I’m not talking about the kind of cutbacks that result in getting rid of the colored post-it notes to go with the budget yellow ones. I’m talking about cuts to supplies to the extent of employees not having enough resources to do their jobs.
Still in the dark? Here’s an example.
A world-renowned law enforcement agency with millions of dollars earmarked annually for its operation has a printing paper deficit. In many of its departments it is a requirement to print various pieces of information to complete several of their processes. The printing paper deficit has gotten so bad that employees hoard reams of paper when they are ever lucky to receive a shipment. The hoarding of paper means that many employees are left without any paper which then causes them to beg and barter among themselves for company resources to get their jobs done.
To make matters worse, there are two said printers in some of the departments with high-volume printing work, which means there are constant interruptions to the flow of work to wait for other printing jobs to finish before retrieving their own work.
One day, there was very little paper, computers were having a moment, and one of the printers was out. Keep in mind that there is also a quota looming over these workers heads for having to have a certain number of queries done on new hires per day. With no letting up on the queries despite the severe deficit in office supplies to get the job done, the employees are left thinking: ” What do you want me to do?”.
Let’s talk systems and tools.
How do you have employees show up and expect them to work without access to the very systems they need to get the work done? In a recent instance, an employee went almost four months without having properly assigned codes and access to the systems they needed to get their job done. Instead, they had to use the usernames and passwords of a co-worker to complete work. During this time of sharing usernames and passwords, the co-worker changed codes frequently without sharing this with the new employee – so you can imagine there were several lockout instances.
Again, I can’t understand how we can talk about employees being unproductive, yet not give them the resources or tools necessary to get the job done.
If your budget is scant or you have fallen into this rut without realizing it – let me be your light and guide to proper onboarding and productivity measures:
1) No one should be transferring or hired into your company without being allocated the pertinent tools, resources and/or access to systems. You want productivity on day one and your employees want to be productive. Create a simple system for onboarding new people so that their access to things doesn’t fall through the cracks. It is not your employees’ responsibility to onboard themselves and properly assimilate. We must do better!
2) Purchasing office supplies is not your employees responsibility. Now, I’m not saying if your employee enjoys a certain expensive pen or supply that they shouldn’t be responsible to purchase it on their own dime. I am saying that if you cannot afford printer paper, you have a bigger cash flow or budget problem on your hand that needs to be addressed. Outside of maybe teachers and healthcare professionals purchasing applicable uniforms, there is no good reason in my head why an employee should have to purchase supplies out of their own money to complete your work.
3) Less is only more when employers are saving dollars. Sometimes you have to invest. If the expectation is for a high-volume of work to be churned out, you need to speak to your staff regularly to keep a pulse on how the technologies, tools, processes and resources available to them are working out. Often times, we see the work getting done and assume all is well on that front. The reality is your employees – in many cases are moving mountains, dealing with your cutbacks and creating workarounds to get your work done. The least you can do is check-in with them and make the investment when it is clear it is time for an upgrade.
When it comes to work, we are only as productive as our environment and resources will allow. Work ethic matters as well, but for the sake of the article we will assume most people come to work with an intention to do their best. Give your employees the support, resources and tools they need and watch them thrive.
by Janine Nicole Dennis | May 26, 2016 | Business, Digital Marketing, Featured
There are still companies who are tardy to the social media party. It’s not a bad thing. Businesses have either thought social media was going to exit as a one-hit wonder or they were laying-in-wait until it became absolutely apparent that they needed to jump in.
What fascinates me is that the companies who have an interest in building an online presence via social media – seem to forget that they have some internal work to do before hitting the very public social airwaves.
Getting on social media is the easy part.
You want to be on social? No problem, head to your platform of choice, create your free account and get posting. The problem for businesses is that they jump on this bandwagon of social expecting that doing so and directing their employees to talk them up on social media is the holy grail to their success. If you are doing this or plan to deploy your company’s brand to the digital and social airwaves – please stop!
You want to be a beloved brand on social media, but your employees really want you to treat them like human beings.
Clearly, there’s a disconnect here. While you are spending top dollar with a PR or Marketing firm to expand your reach to social media, have you forgotten your employees in the process? You just spent tens of thousands of dollars on hiring outside firms to make you look good, yet your employees haven’t seen a proper raise in years – priorities much?
Customers won’t buy from you just because you have a social presence and your employees will not say positive things about your company just because you demand they do so. While it may seem that social media is a good place to “keep up appearances”, it really isn’t. This doesn’t mean you need to be perfect, but rather that people expect a real depiction of how you operate, what it’s like to work with you etc.
If the morale within your company is suffering and you choose to overlook it and head to social media – you are setting yourself up for failure. Not only are you making it harder than it ought to be for employees to share their experiences, but you risk your employees airing out your dirty laundry on social.
A mini case-study…
I was on Instagram recently and I see one of my former employers’ promoting some sponsored posts. Somewhat intrigued, I click on one of their ads to see what they are promoting. After reading the caption, I move on to the comments just to see what people are saying. Throughout the comment section is comment after comment where employees are bashing and making fun of the company for stretching the truth about how they operate. Not only were there employees on this thread, but there were people who have applied to this organization and were treated indifferently.
For the next hour, I continued to click through their sponsored posts, finding only one that portrayed a positive image and lacked any apparent bashing. Unfortunately, for this company their intentions were undermined by their lack of attention and effort where both employees, candidates and customers were concerned.
Let’s examine where they went wrong and how you fix it:
1) The morale in this company is poor and they blatantly overlooked it. As I mentioned, I worked for this company once upon a time. The morale sucked then and as I hear it – it is worse now. There’s not enough PR in the world to fix the fundamental issue of employee’s loathing where they work or customers being disappointed with their experience with you. It’s not a travesty that you have been wrong in how you operated. However, it is a cardinal sin when you know you aren’t doing right by employees and customers and refuse to fix it. Check-in with your employees, triage the issues and take action to fix it prior to heading to social.
2) They are doing a lot of pushing and not enough listening internally or on social. If I am the one managing the social media for this company, I would have retreated by the third sponsored post where employees were lambasting me. This company continues to put out more and more ads with the same result. The question here isn’t who can I fire for making us look like jerks on social media, but rather are we listening to our own internal airwaves like we should be? Companies spend a ridiculous amount of time, money, and resources pushing out engagement, post-service, pulse surveys. All of this knowledge gathering that we do every year and yet we aren’t hearing our customers and employees like we should. Less push, more listening would have helped this brand in launching successfully into the digital sphere.
3) Employee Advocacy under duress never works. This company was actually an early-adopter of social media. They were one of the ones who had the budget to explore what digital branding could do for them before it became the hot topic that it is today. Long before we had experts and established standards for social media – it felt wrong to push employees to talk you up on social. I will never forget them talking to us about the magical number of times they wanted us not only to be engaging on social on their behalf; but also directing the message. Personally, I hated my job with them at the point that this was deployed. Having them tell me that I had to say “nice” things about my experience and the company on social was not only a lie – but made me feel sick to my stomach. Social sharing should be organic and not forced. Would you want to recommend a place where you had a bad experience? I’m guessing your answer is: “no”. The same applies to your employees.
The purpose of having an online presence is to further your visibility and authentically connect with audiences and communities in a way you wouldn’t be able to ordinarily. Social is about reciprocity, transparency and being genuine. It is not only wise but recommended that you take the time to deal with any internal demons that may surface and undermine your efforts on social media. You may not be able to thwart every heckler or angry customer, but you will at least set a solid foundation for your brand to grow and thrive.
