A study released in the Employee Engagement Series developed by The Workforce Institute at Kronos Incorporated and WorkplaceTrends.com, states that the boomerang employee is being reevaluated by employers. To be clear, boomerang employees are the alumni of your organization. They are people who worked for you at some point, that would rejoin your company at a later date. It is reported in this study that 76% of employers are more accepting of hiring former employees now than in the past.
While it is admirable and even interesting that company alumni are being seen in a different light all of the sudden, we need to examine the underlying factors to understand why this trend may be emerging and has longevity.
Employers like it easy…
Considering a former employee for rehire is fairly easy. Sure, they could have picked up some bad habits elsewhere, but they are a known entity. There is a familiarity that puts both the employee and employer at ease. Training is more of a refresher than actual training. Assimilation into the the company ecosystem is fairly seamless as both parties have a sense of what makes the other tic.
The trouble with all of this “ease” is most employers have nothing in place to either keep tabs on alumni or to even rehire them without any hiccups. To effectively keep in contact with former employees, companies would actually have to change how they view voluntary terminations/resignations. Regardless of how well people perform on the job, there is often a stigma left behind when a resignation is tendered. Some companies see it as an affront when an employee leaves their company. Bad feelings, a lack of interest in knowing what motivated the resignation and poor system tracking- usually impede most companies ability to adequately follow the alumni footprint.
Got a Corporate Alumni Network?
Companies like Deloitte, IBM , KPMG and Microsoft have them. Beyond the hurt feelings and resentment often felt when employees move on, corporate alumni networks allow you to keep in touch with your former employees, so as to not have them stray too far from your grasps. It also creates a secondary pool talent pool that can act as a direct and/or indirect talent pipeline for your company.
You may be thinking you need to manage another talent community like you need another form to fill out. However, there are significant benefits to creating these networks- so long as you have the resources to manage them effectively.
Here are some of advantages to having a corporate alumni network:
1) Continued rapport and connection with former employees.
2) The ability to disseminate hiring opportunities to a network of people you already know and who understand what makes for a successful hire in your organization.
3) Creating a proprietary place for former employees to connect, share ideas and rally around your company.
From a systems, tracking and incentive perspective, there are some things we need to get right before we can even tackle a network. Watch this week’s Ask Czarina below for tips on properly tracking and incentivizing alumni/boomerang hires.
There is nothing but trouble to follow when we believe that we can be all things to all people. We also endanger any good we have the potential of doing by feverishly jumping on every fad. I can remember so many days in HR reading articles about the trends for the year the next year. I would start counting from the day that I read the article (especially if it was published in SHRM, HBR or Forbes) to the few days after-when I would inevitably be asked about the article. The next request was always for me to start sourcing for ways to implement whatever was being touted as the “best-in-class” practice. While it might seem harmless- like we were keeping up with the times; it was indeed harmful. There was seldom any consideration of what we excelled at as a business and why adopting any of these suggestions were worth our time. It was merely a knee-jerk reaction to hearing what seemed like good advice.
Having worked in STEM and Healthcare, every new technology or methodology was not always for us. Composed under these disciplines are an inordinate amount of regulations at the state and federal levels and stringent requirements for doing business that is unlike any other industry. To make sound decisions about how we progressed was a consideration that required a lot of discussion and conceptualization of how to assimilate “the idea” of new ways into the a very rote, and established ecosystem. I repeat, “the idea”. Getting buy-in to potentially purchase was another round of discussion and conceptualization with several layers of approval.
For example, I was with a company that was in dire need of a new ATS and HRIS. I knew they outgrew what they had and all of our internal customers had their complaints about the system as well. To even begin sourcing for a new system, “the idea” was exposed to a six-sigma evaluation which took a few years and only then were we able to present the case to management for why this was needed. What they wanted was something “perfect” with all of the “bells and whistles” that would somehow give others the impression that they were being “innovative”. In striving for perfection and racing towards innovation, they forgot to focus on what they truly needed. What they needed was something with a simple interface, robust reporting features and the ability to streamline what we were doing from a hiring and on-boarding standpoint.
You may ask why were they worried about having “bells and whistles” for the new system? It was because they tuned into the same publications and reports as every other HR department and assumed that because “consulting firm x” says that it is the best then it must be so.
Can we stop with the “best-in-class” or best practices lingo?
What is best for me as a company of 15 is very different if I’m a company of 40,000. Similarly so, the best-in-class mantra does not necessarily work when there are two different companies in the same industry with the same headcount. The differentiating factors between businesses (especially those under the same company umbrella) are endless. Hence why, it is absurd for anyone to assume that every suggestion for innovation, change or disruption should be answered by an obligation to implement.
Disruption shouldn’t be a call-to-action for hasty moves. It is meant to keep us all aware and awake to how the nature of our work is changing. It is up to us to decide what changes make the most sense for the organization.
Consider the following when evaluating the ever-growing list of things to change:
1)How will these changes impact your workforce? In the implementation of the ATS that I spoke about, we actually spent too much time on this aspect. It’s important to understand how change will impact the people that do the work, but you must also be sure that you don’t stifle forward movement in an effort to be a crowd-pleaser.
2)Will these changes benefit you now or in the future? It’s important to consider how you stand to benefit from a short-term and long-term standpoint. If it isn’t clear how these suggestions will benefit you in either regard; it may not be the move for your company.
3)Is leadership prepared and invested in making these changes? It has been my experience that disruptive ideas die a slow and painful death without leadership being invested in the process. The real question is: Are they truly invested in making this change or is this a whim? Many ideas seem novel on paper, but being truly dedicated to the process and willingly traversing the hurdles that inevitably crop-up is something altogether different.
There’s no question that we must always be looking for ways to improve and better serve our customers. The key is not to make moves under duress, but from a place of being informed and prepared to take action.
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As I peruse my social media accounts and watch the range of issues and concerns plaguing the minds of the masses, one thing stands out. It is this new reality of people being bothered by everything and nothing all. Let me explain. People love kitten photos and will wage an all-out war on someone who harms an animal – yet will remain silent if later faced with an update on another black child being killed in Chicago. They rant about a lack of manners and etiquette at the gas pump or in the supermarket, but fail to see how their political or racial rants may be just as lacking in the aforementioned.
While it’s not my job to tell people what they should or should not concern themselves with, it appears to me that we give much more credence to the mundane annoyances we all experience and actively choose to be “unbothered” (as the younger generations say) with facts, integrity, human life and any other virtuous elements that define and illustrate our humanity or lack thereof.
I have heard of friends who were unfriended from posting too many times about the deaths of black kids or the #blacklivesmatter movement, yet they were perfectly acceptable to remain in everyone’s timelines when they posted exploitative twerking videos of people behaving poorly or providing outlandish comic relief.
Double standard much?
I get it! We can’t be all world news, politics, and serious causes 100% of the time. I completely get the need for mindless activities. On this fact alone we may agree. However, there is some serious stuff going on in the world at the moment. I wonder if we would be better off if we all took a few moments from our day to acknowledge the relevance of the human interests of our time. What if we spent fewer moments concerned about the minuscule annoyances we experience day-to-day like no Wi-Fi or an inconvenient flight? Would we then have the time, empathy and energy to digest the societal concerns that require our attention?
By the way, this doesn’t just extend to the digital realm either. I encounter far too many people who are complaining about a plethora of situations and injustices. Again, we all complain. The bigger question is: what is the value of complaining and how does it impact or change what is bothering us? It doesn’t change anything. In my humble opinion, we need to be so bothered by the atrocities of the moment that we actually do something about it. It’s called activism and right now we have a lot of people passionate about being right and uneducated in the facts that inform our reality. The result of this is: an alternate realm of reality where everything that truly matters becomes a nuisance and the things that have little societal or moral value wins the hearts and minds of the masses.
Indecision is a decision. Inaction is an action. Sometimes silence feels like the safest bet when you are trying to decide whether you should risk your reputation to assume an unpopular position. The problem is you are gambling away your values and morals too. It is quite the dilemma, but worth evaluating.
I recently chatted about Feminism in 2016 on my Periscope show “Ask Czarina Live™”. I shared the perils of being a “me” generation and the limits of “social media activism”.
Watch the episode below and share your thoughts about my concept of “being bothered by everything and nothing at all”. I want to hear from you.
Three years ago, I was a part of a small social media team that was covering the NY Business Expo Summit in New York City. After several hours of busily typing soundbites of some of the brightest minds in Social Media, I sauntered to the nearest lavatory where I was approached by Dr. Hilary S. Berger, Ed.D of Work Like a Mother®. She was fascinated with the speed at which I was typing and covering the event and asked me if I could help her hone her skills.
Not too long after the event we met in a Panera Bread in New York City to discuss the possibility of working with one another. As we were sharing our backgrounds and journeys as mothers, we realized we both had a passion for seeing women thrive. We spent most of our time talking about what we might be able to accomplish together someday. These lofty wishes were wrapped up in us being able to provide programs, events, and workshops that could assist women who have lost their way with a way to become relevant again through unique learning opportunities- an academy of sorts.
Some three years later, I am happy to say that academy was launched in 2015 as the Work Like a Mother® Career Academy for Social Media and Job Search Training. I came aboard as a social media and personal branding instructor. In 2016, we are collaborating in a more formal fashion to create new programming and provide the next iteration of the Work Like a Mother® Career Academy for Social Media and Job Search Training.
Our first collaboration is a program that was one of my proudest achievements for 2015- my Talent Think Social Circle Virtual Mentorship Teleclass ™. I launched this program with an idea, shoestring budget and blind faith from October through December of 2015 following the conclusion of the academy and it was a success.
Class “Usie” after my Art of Personal Branding and Social Media Workshop.
With the interest and support of Work Like a Mother®, my program has an extended lifeline and has grown into a multi-level program serving two separate needs for the women we serve:
1) Some women just want to re-enter the workforce. As such, their primary interest is in enhancing their skills and building the confidence needed to become a marketable candidate in an ever-difficult and selective job market.
2) In complete contrast to the previous example, there are women who have ideas for businesses they want to launch and need a place where they can incubate and grow those ideas into businesses. They too require some up-skilling and coaching to get there and we want to serve that need as well.
Who better to nurture women who have either of these needs than two mothers/business women that understand and empathize with their journeys. Corporate America isn’t checking for them and certainly hasn’t made much progress in ensuring the career mobility and flexibility of women, so we are tackling it in the only way we know- through education and coaching.
Work Like a Mother Open House (1.15.16)
You may be thinking what does this have to do with Human Resources?
On the surface, probably not anything. Let’s dive a little deeper though. When I worked in HR, I recognized that people could skip along all day creating policies and procedures without any care or concern for how it impacts the workforce. We were keeping the organization compliant and that is necessary. However, I often wondered if things would be different if Human Resources could function in a truly altruistic manner. My HR buddy, Dave Ryan shared something rather profound in a recent blog post. The post titled: “A Utopian Workplace”drove home an important consideration which is: “it is hard for HR to create a utopian society in the way everyone expects when society has yet to right certain human wrongs. I have to agree and I believe one of the things we have screwed up left and right is how women are regarded and treated in the workplace. More disturbingly is how women who choose to become mothers are often displaced and forgotten. While my collaboration has really nothing to do with HR directly, indirectly Hilary and I are attempting to triage the ills of society from the outside-in-with the hope that these women can thrive and succeed in the way that is most meaningful for them.
If you are interested in learning more about our programs, go to: http://worklikeamother.com/Mentorship.html. In addition, if you are interested in featuring us on your blog, publication, podcast etc. to discuss our work we would welcome the opportunity to collaborate with you.
Here’s a little more insight on Dr. Hilary S. Berger, Ed.d and Work Like a Mother® worth knowing:
Dr. Hilary S. Berger, Ed.D. is the founder of Work Like a Mother® and is a Career Counselor and Board Certified Licensed Professional Mental Health Counselor who earned her Doctoral Degree from Columbia University’s Teachers College. With office locations in Fairfield County Connecticut, Dr. Berger has pioneered a solution oriented career counseling system designed exclusively for educated mothers at home raising their families. She has counseled women in transition both in university settings and in private practice for over twenty years. Work Like a Mother®, a thriving and dynamic community for mothers, is a one stop shop for mothers rebuilding their professional relevance and marketability during and after their parenting years.
Happy New Year! I hope you all had a happy and safe holiday. I took some time off to breathe, recharge and position myself and business for the New Year. It was a reflective time where I was fortunate to catch up with family, friends and colleagues. In doing so, I gained a perspective on what I have done and what I am called to do through my business going forward.
I am happy to share that this month marks the 3rd anniversary for my company, Talent Think Innovations, LLC. Admittedly, I knew what I intended for this business when I started it in 2013, but had no idea where it would actually take me.
What do I mean by this?
I wrote an article in 2014 called: “Are You Ready to Pivot?”. The goal I had in mind for that article was to raise awareness around the need for HR and people in business to become adaptable and ready to make decisive changes when circumstances and/or market shifts call for it. Ironically, I look back at this article and recognize that 2016 has presented fertile ground for me to pivot. I spent much of my time off considering how I would continue propel my business to success and whether I am prepared to take yet another step outside of my comfort zone and let the world know.
After lots of wine, prayer and discussions with my circle of trust, I decided it is important to honor the work I do fully. Honoring my work means ensuring that people have a clear perspective on what I do and how I do it. Talent Think Innovations, LLC was founded as a HR Consulting Firm focused on helping small-to-midsize businesses establish sustainable talent management strategy. I made the decision to create the company focus around HR as a matter of comfort and passion. It was what I knew for over eight years and it just felt right.
Without boring you with all of the details, I find myself today having a much broader impact than HR strategy. I’m not abandoning HR, but I am giving my HR prowess some friends with which it was already comfortable. As such, Talent Think Innovations, LLC is now a multi-disciplinary business strategy and management consulting firm focusing on practical and sustainable strategies in the following areas:
HR/Talent Management Strategy
Executive and Leadership Coaching and Training
Career Coaching
Digital Marketing Coaching for SMBs
Technology Advisory Services and Strategy
Startup Mentorship & Advisement for Women
Brand Influencer Marketing
The funny thing about this re-branding of sorts is that this “pivot” has been evidenced in the clients I have been working with over the past three years. I just needed recognize and accept where this business journey was taking me.
What does this mean for “The Aristocracy of HR”?
You can still expect Workforce Strategy and HR talk to be the core of this blog. HR is still in my heart, but I will be opening up my topics as I have done in the past two years to cover entrepreneurship, digital marketing, data, technology and quite frankly anything else that tickles my fancy as I continue to grow and evolve.
What I really hope you all take from this is the following:
A friend/colleague recently told me, don’t wait too late to change the direction of your business. I took this to mean that you need to have faith in the signs along the journey and clear your space to do the work you are truly called to do.
Discomfort is really preparation for the next great thing coming your way. I have been in a state of discomfort since I started this business. I have had my share of struggles , but every consecutive year has brought more opportunity and blessings to my business than the last.
Every day things are changing and we need to remain adaptable and ready to move when life pleasantly and unpleasantly pushes us in a new direction.
I am so excited to share all of the new and fun things going on in my corner. As a reader of this blog, you will also be able to reap the rewards- as I work to provide the next level of value for this community. I hope you will join me on this journey and I thank you for your interest in my musings and readership.
Here’s to having a successful and sweet 2016! Time to feed the beast. Stay tuned!
