HR Technology Solution Provides Customers with More Options: A Look Inside Lanteria HR

Image courtesy of Lanteria HR.

Image courtesy of Lanteria HR.

Campaign/FTC disclosure: This is a sponsored product review. I will receive compensation for this post. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products, events and/or companies I believe my readers will benefit from.  I am not formally employed by Lanteria HR. All thoughts and viewpoints are created and written by me. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

One of the things that has bothered me from the very beginning with certain HR Technology solutions is the lack of flexibility. Sure, they all preach about how flexible their solutions are; but analysts who have been through their share of implementations can attest to a different reality.

We have been able to convince most of the HR industry that having technology to streamline and/or facilitate their internal processes has some substantial wins where both productivity and consistency are concerned. Now that we have their attention, it would seem that we need to meet them where their customer journey begins.

As someone who has worked in HR previously, I know that the customer journey towards purchasing HR Technology isn’t often a proactive decision; but rather a reactive decision that commonly results from several, separate, yet connected pain points with processes and/or home-grown systems. There are usually work-arounds for the work-arounds and systems that don’t speak to one another which causes inefficiency and frustration for those doing the work. When your solution arrives on the scene to save the day, the single, most impactful thing you can provide is a flexible solution.

Although there is plenty variation in customer needs, most HR professionals will agree there are some basic needs that can be extrapolated across our industry.

Here are a few of them:

  • HR professionals prefer a solution that is has the capacity to scale accordingly with business as it continues to grow.
  • HR professionals prefer a solution that is intuitive, can incorporate their company lexicon and doesn’t require a lot advanced training or thinking to utilize it.
  • HR professionals expect the solution to make their jobs easier.

Recently, I had the pleasure of getting an inside look into a solution I was unfamiliar with called: Lanteria HR. Lanteria HR is a global HR Management (HRM) solution best suited for mid-sized to large companies. They currently service companies with as little as 50 employees up to 20,000 employees.  If you are an Office 365 customer/fan, you will love the way Lanteria HR integrates with SharePoint and the Office 365 product. Lanteria HR is a SharePoint-based system which means you will enjoy the personalization of roles as it integrates well with Microsoft Office. Lanteria HR prides itself on their ability to meet their customers’ configurations needs without expensive software customization.

Lanteria HR has 9 functional areas that you can utilize via the various modules delivered via the solution.

The functional areas Lanteria HR covers are: Core HR, Time & Attendance, Compensation, Recruiting, Onboarding, Performance Management, Learning, Succession Planning and Reports.  You will find that each of the five modules in the solution allow for easy toggling back and forth without issue.

When it comes to user roles there are three within the solution. There are the Core HR users better known as “Super Users”.  Then, there are the roles of “manager” and “employee”. Lanteria’s team can also create custom roles depending on your organizational structure needs. During my testing, it was great to simply change existing organizational charts; but also to be able to create new departmental and group-specific hierarchies as your organization changes and scales.

Learning & Development has a special place in my heart

With a natural focus on retention being prevalent in the HR sphere, technology that can facilitate the ongoing process as well as the roll-out of programs to a large number of people will become important.

In Lanteria HR’s Learning Development module, every employee has a development plan and profile. They have delivered reports that track L&D milestones. In addition, you have the ability to deliver and L&D training directly from the solution.

Types of training that you can have in this system are: E-Learning SCORM courses, Video, Homegrown Training Programs, MP4 files and/or links to training hosted on the internet (i.e. Vimeo or YouTube).

Where Succession Planning is concerned, I like that they focus heavily on career pathing, internal talent pools and delivering career goals at all three role levels through their dashboards within the module.

What does implementation look like?

Implementation for Lanteria HR is about 2-3 months from the time a contract is awarded. There are once a week meetings where you will meet with your assigned project manager and engineer. It is recommended that you have at least 1-2 people internally that can serve as your implementation team.  All training is delivered remotely via the train-the-trainer method.

What do their Service Level Agreements (SLA) look like?

Lanteria HR allocates engineering time as part of your licensing package. Since your solution will can be  hosted on-premises or delivered as a SaaS solution, you will either rely on your internal IT Team or Lanteria’s team for resolution of any technical difficulties experienced.  Major updates happen 1-2 times a year.  Lanteria’s support team troubleshoots technical issues when they’re related to Lanteria HR. If you experience issues with SharePoint, it should be resolved by your SharePoint administrator, IT team or anyone who manages your SharePoint.

What about pricing?

Lanteria HR charges per license/module. All fees for licenses include the cost of the license and implementation. Prices will vary as they serve customers internationally. You will need to contact them to be properly priced-out based on your company, team and needs.

All in all, if you are looking for a solution that has the capability of being delivered on-premises or in the cloud; with greater flexibility, personalization and control over your next HRM solution Lanteria HR is worth a look. It is simple, does all of the things that we as HR practitioners need to do in a day, plus has some extras that can help us drive the proper messaging and programming around Recruitment, Retention and Succession Planning.

Want to see the latest version of Lanteria HR? Check out there short feature tour here.

Get know Lanteria via their product overview below:

 

 

3 Reasons Why Your Restaurant Business Needs a Technology Upgrade

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Today’s Guest Aristocrat is: Maria Gee. “Maria Gee is The Content Manager for harri.com.  A restaurant worker turned blog-writing-video-directing machine, she aims to educate and entertain those in the hospitality field. “

The restaurant industry is currently seeing one of the biggest technology shifts since the 1980s. With the recent emergence of ordering kiosks, mobile payment platforms and other innovations, it’s time to give your management system a needed overhaul too. Before you make the final decision on one of the many hospitality solutions out there for your restaurant, arm yourself with the following information:

Craigslist Doesn’t Cut It Anymore

Craigslist is known to be the go-to source for staffing in the restaurant industry. You publish a job post in the morning, and you may make a hire by the end of the day. Sounds great and all, but that’s not the best way to source candidates for your business. (Don’t keep your hopes up either; you probably won’t be that lucky every time.) You need a more reliable channel when recruiting talent. Find a hospitality online management system that can deliver you the quality and quantity. Also, when you are not looking to staff, have the resources to be proactive and scout out for potential hires. The shortlist of names will come in extremely handy when you are actually short-staffed.

Your Filing Cabinet Cannot Handle Any More Paperwork

Retire your filing cabinet immediately. Begin onboarding your employees via digital forms and applications. Going the paperless route will not only help you reduce waste, but you will be able to bring on new hires at a faster pace too. Hey, what’s not to like about that, right? The quicker you can handle that, the quicker that team member can add value to your business. Additionally, digital onboarding now includes e-signing and e-verifying features, which means you will be fully compliant with labor laws.

Communication is Vital

It’s crucial that your restaurant team stays connected. The best way to keep in touch nowadays is through messaging apps, since most hospitality professionals rely on their phones. In the group chatroom, update your crew on the latest updates. For example, let them know there is a seasonal menu change or a daily special. When everybody is on the same page, both your restaurant team and business will run smoother.

Connect with harri on Twitter and Instagram at: @jobswithharri and on Facebook at: https://www.facebook.com/jobswithharri.

The Future of Work Needs Flexible HR Technology: A Look inside Recruiterbox

 

Image courtesy of Recruiterbox

Image courtesy of Recruiterbox

 

Campaign/FTC disclosure: This is a sponsored product review. I will receive compensation for this post. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products, events and/or companies I believe my readers will benefit from.  I am not formally employed by Recruiterbox. All thoughts and viewpoints are created and written by me. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

I have long discussed the perils of ill-implemented HR Technology. I have also discussed the necessity for HR Technology that can grow and bend with the whims of the business.

As someone who worked in Talent Acquisition for virtually her  entire HR career, I know the pain points  when it comes to Applicant Tracking Systems (ATS) all too well. I have lived through everything from ridiculous error reports for minor input mistakes to larger-than-life SaaS solutions that consistently overpromised and under-delivered in the way of ease of use.

As both a former HR practitioner and now as a business owner/analyst assisting companies with making technology decisions for their businesses, I have often wondered why technology that has been designed to streamline the hiring process has instead made hiring more difficult for everyone involved.

Let me be fair…we have evolved.

In fairness, it probably wasn’t the intention of the founders of several of the applicant tracking systems we know to deliberately make recruiters’ and hiring managers’ jobs harder with their creation.

If we look at the ATS historically, there was a time when ERP systems were the best, new products on the market for tracking the steps of candidates and hires. ERP systems weren’t necessarily ideal, but they got the job done – albeit in an excruciatingly painful manner.

We evolved with Software-As-A-Service solutions – understanding that the nature of how business and work gets accomplished was changing to a more on-demand and flexible approach. This approach continues to be at the forefront of what is needed from the ATS whether you are an enterprise company or a small business.

The Workforce is changing.

The workforce is a mix of Millennials, Boomers, Gen X, Gen Z and even some Traditionalists. It is a mashup of full-time, part-time, freelancers, temporary, remote workers and per diem employees. With a mix of all of these demographics funneling into companies of all sizes, it is an absolute necessity that companies have an ATS that is dynamic enough to capture all of the information available to us, malleable enough to change workflows, users and processes on the fly, and easy enough to use – that even the least tech savvy employees in your organization will enjoy using it.

Meet Recruiterbox

I had the pleasure of chatting with the one of the three co-founders of Recruiterbox, Raj ShethRecruiterbox is a 5 year-old, self-funded recruiting software company that doesn’t try to be anything more than what it is intended to be and that is a seamless, easy-to-use technology that makes hiring a productive activity.

During my demo with Raj, he summed up the reasoning for why Recruiterbox exists as follows: “Traditional HR software is cumbersome and built for process – not for productivity.” He went on to explain that so much of what we do takes place in email, yet there is no way to draw from this data source.

As a former recruiter, I can attest to how many resumes and discussions took place in my email. In return, I had the task of figuring out how to properly document those conversations in the ATS.

Raj and his team have gone to great lengths to see that productivity, communication, and user experience are the cornerstones to this software.

How do I know?

I put my super user hat on and spent the past week and a half utilizing their free trial to test the capabilities of this software.

RB Social Footprint

Social Footprint Screen

Here are some features that really resonated with me:

  • Truly configurable workflows. The first thing you do when creating a new opening in Recruiterbox is to design your workflow. They give you three delivered workflow stages that you can edit to suit your needs. I appreciated this feature, because different openings call for different steps towards the hire at times. With this workflow editing option, Recruiterbox is giving you, the organization the power back to make changes to your hiring process as needed. I did not need to log-in to a different portal to make my changes nor did I need extensive training to learn how to configure the workflow. Everything in Recruiterbox is extremely intuitive.
  • No more post- job fair or compliance nightmares. When you sign-up for Recruiterbox you get a company-branded email that allows people to apply to your company with one email. When the candidate sends their resume to this email, it automatically loads their resume in the system. You as the recruiter or coordinator can assign the candidate as you see fit thereafter.  If you don’t like this option, you can also batch upload resumes via zip file into the system. This is a nice feature if you like a paperless process like me.
  • Capture the candidates you find on the web with one click. Recruiterbox has a Google Plug-in that allows you to pull in candidates into their “Prospecting” dashboard. You know those candidates that you happen upon during a Boolean or LinkedIn search? You can capture their name, email, phone number, referral source, and resume with this plug-in. Minimal parsing makes for 100% successful execution every time.
  • Want to know where your candidates hang out on the web? Recruiterbox captures each candidate’s social footprint so you can see how they present themselves across all social platforms.
  • Interview scheduling made easy with a dose of video. In Recruiterbox, you can easily schedule everything from a phone screening to a Skype Interview. You have the option of confirming your interviews or you can send prospective schedules to candidates for them to confirm their acceptance of the designated timeslot. Two clicks from within Recruiterbox allow you to launch Skype when you have installed the Skype plugin on your desktop.

 

Application form configuration screen

Application form configuration screen

The list of positive attributes to this system is endless. As we speak they are working  launching an improved and robust reporting and analytics module. As you well know, I have a penchant for companies who are relentless about improving their product  through good data.

If you are a company of 1-1000 employees and in the market for a new ATS, Recruiterbox is worth your attention.  You will find the pricing to be reasonable and  the value immense.

For a free demo, click here to sign-up or watch their video demo.

Need more convincing? Read a case study from one of their clients, Beauty Brands here.

Bonus: Get a free copy of Co-Founder, Raj Sheth’s  E-Book prePARE: How I Learned to Stop Worrying and Love Hiring. Click here to download.

Millennials: Making The World a Better Place One Startup at a Time

Campaign/FTC disclosure: I will receive paid sponsorship for promoting this campaign. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products and/or companies I believe my readers will benefit from. This opportunity was made possible because of my participation in IBM’s #NewWayToWork Futurist Program.  I am not formally employed by IBM. All opinions are my own. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

Image courtesy of IBM.com

There isn’t a week or month that passes where you don’t have the bad fortune of coming across a doom and gloom article about Millennials. If experts aren’t warning us of the demise of the workforce as we know it – they are busy labeling an entire generation of people as being needy, lacking work ethic, technologically savvy and many other half-truths that seem to be fodder for the usual generational conversation.

With our workforce slated to be infused with a 75% millennial workforce by 2025, it is clear that we either need jump on the millennial bandwagon or move out of their way. This generation has learned well from previous generations. They know what they want and will not settle for anything less. Call it “obnoxious” or “entitled” it doesn’t much matter. The point they drive home is that we all have a purpose- we just need to find it and execute.

If we are to believe any of the stereotypes, the millennial-led startups in IBM’s #NewWayToStartUp competition will certainly provide a different lens for this often misunderstood generation.

What is the #NewWayToStartup Competition?

It’s easy to say we support innovation but what are we actually doing about it? IBM has taken action to foster innovation by creating a startup competition of ten millennial-led companies that are focused on social good. They invited one member from each startup to SXSW in March to pitch their venture to an expert panel. Ten startups pitched their companies whereby five startups were eliminated.

The remaining five teams went on to participate in a week long accelerator that included daily challenges and granted them the a year’s access to IBM’s Watson Analytics and their newest software, IBM Verse.

The progress of the startups is documented in webisodes that have chronicled their participation since the pitch event at SXSW.

The grand-prize winner of the competition receives free entrance into TED@IBM for up to three team members.

If the prize sounds cool- you will be equally impressed with the actual companies and founders.

Putting good things back into the world

If you’re going to go to the trouble of putting in the hard work, blood, sweat, tears and sacrifice that is synonymous with entrepreneurship, why not create something that benefits everyone? This is the kind of innovation and creativity that IBM is trying to foster through the #NewWayToStartup competition. Each of the five companies have founded their companies on the premise of being helpful and putting something good back into the world. After watching all of the webisodes, I was inspired. It left me feeling like the world may have a chance – if we have founders and companies like the ones I’m about to describe.

Being under the pressure of strict deadlines and the lens of some of the greatest minds in business is nerve-wrecking. Anyone who has ever pitched their company or has been a spectator of a pitch competition would know how that feels. Bravery comes to mind when I think about how vulnerable you feel as a founder sharing your idea with the world. At a minimum, they should all be applauded for taking a chance on themselves and their companies.

If you think I’m pulling your leg about the greatness of these startups, here is a short description of what each company does. I dare you to not feel inspired by what these millennials missions.

The Lassy Project– gives parents the ability to notify an entire local community about a missing child in seconds. They use a combination of community, data, and technology to create a new global standard for personal and public safety.

Owlet Baby Care- is a wearable infant monitor that can alert parents if their child’s heart rate or oxygen levels are in a dangerous range. They are caring parents who want to usher in a future where, just like a car seat, every baby comes home with a wearable health monitor. A future where there are less infant funerals, and more empowered parents.

Sproutel–    makes health and wellness a playful part of everyday life. Their first product, Jerry the Bear, is an interactive learning companion for the 18% of children with chronic illnesses that combines animated content with an electronically enabled stuffed animal.

Stretch Recipes– is an app developed to help everyone eat better and save more by building an amazing app that will help empower people who are stretched for time, energy, resources, and knowledge to enter their budget, choose their meals, and automatically get their shopping list and coupons.

Charity Chargeis a platform to help customers create positive impact each time they make a purchase. Their first tool is a credit card enabling customers to donate 1% cash-back earnings to charities and organizations of their choice.

As a parent, I was immediately moved by ‘The Lassy Project’ ‘Owlet’ and ‘Sproutel’. The worst thing in the world that can happen to a parent- is to have a child go missing. The Lassy Project makes notification simple and quick by notifying networks of loved ones and friends-with the ability to escalate to authorities-if need be.

Two years ago my youngest daughter became ill with a bout of Pneumonia and we nearly lost her. A product like ‘Owlet’ would have been extremely helpful in our initial assessment of her condition. Not to mention that this has the ability to rid us from anymore sudden infant death cases.

With regard to ‘Sproutel’, who doesn’t love a cute teddy bear? It is beyond cool that children with chronic illnesses can have a friend in Jerry The Bear- while also learning  more about their disease.

Both ‘Stretch Recipes’ and ‘Charity Charge’ have great promise, as we are in a time where every penny and minute counts for so many families. They are saving people time and putting customers money to work in beneficial ways.

As I mentioned in the beginning, so much of what you hear about millennials is negative. These millennial-led companies are doing what they love while adding to the greater good. In fact, the team at Owlet has taken lower salaries just to see this venture through. This is the kind of passion and sacrifice that awakens the senses and creates engaged workforces. I will wager, that we can all learn a great deal from these founders.

Whether you work for someone or for yourself, it is a necessary practice to ask yourself – if you are:

1) Being of service to others.

2) Working with a purpose in mind.

3) Passionate about what you do?

In Webisode 3, I love the talk the Mayor of Austin, Texas has with the founders. He mentions to them that what they are doing is not an academic exercise. He emphasizes the importance of failing quickly and creating something great in the world. This kind of advice is completely contrary to the advice fed to previous generations. With several generations in the workforce at once, it is no wonder there are misunderstandings and disconnect among the generations.

How much more productive and cohesive could we be as a workforce if we became comfortable with failure? In this webisode, you come to understand that failure is not a negative, but a necessary stepping-stone towards success.

Who will win?

Social voting is going on and ends today. The winner will be chosen on July 1st at 1-2pm EST. I won’t dare make a prediction. The original 10 were great and certainly the final five are all fantastic.

Call me a nerd, but this is the sort of reality television I could get used to. These founders are tackling some of the most important problems of our time. The reach and magnitude of what they are developing has the ability to change lives and the world. IBM should be applauded for giving these innovators the spotlight to share their gifts and passion with us all. This competition has the ability to not only inspire younger children to start their own businesses, but to inspire older generations to create the business they have been putting on the backburner.

The workforce is beginning to look very different- which may scare some. I prefer to get excited about the future. There is definitely something different about millennials, but it isn’t bad. They see the world differently than most generations. At the core of who they are, they care about others and are dedicated to creating the kind of society that favors everyone. On that sentiment alone, I have a renewed sense that the future for my children is bright because millennials are on a mission to make the world better one startup at a time.

Join me in supporting these impressive men and women, by watching the entire webisode series. You can check out the pitch competition below- along with links to all of the subsequent webisodes.

 

For more information on the #NewWayToWork Futurist Program and the work we are doing, go to: www.ibm.com/futurists.

 

Are You Making Sensible HR Technology Choices?

Image courtesy of Flickr.com

Technology is evolving rapidly. HR Technology is a subsection of this innovation, and is also evolving rapidly in its own right. In addition to rapid expansion, HR Technology appears to be lucrative as well. According to a 2014 Forbes Article by Josh Bersin, the HR Technology market is a $15 billion dollar market. With that kind of money backing this industry, there are endless options and opportunities for both for HR Tech companies and potential buyers.

With more and more leaders shifting their focus to talent management strategies, having the right technology working for you is an operational imperative. The trouble with having all of these choices and options at our fingertips is it is overwhelming. From experts to reports, whitepapers and admittedly bloggers like me- it can be confusing to digest all of the tips, tricks and advice that is out there.

The purchase of HR Technology is one of the larger investments we make in HR. In many organizations, the request to purchase technology is enough to make your CFO gasp and that is even with the proper justification backing the request. If you’re going to invest money in new technology to facilitate your operations; it would make sense to do your homework on the market to ensure you are making the right investment.

You may be thinking ” well that’s obvious, Janine”. My experience has taught me that companies are not as dedicated to a proper selection and implementation process as you may think. More often than not, the purchase of HR Technology is lead by good intentions, distorted by unrealistic expectations and compromised by flawed decisions. One of the things that drives me mad about organizations is: when they choose a provider based on market presence or some other arbitrary factor without holistically considering other important factors like: customer satisfaction, customer retention, their specific niche, and how the technology will improve or facilitate operations etc. Instead, they end up making the wrong decision or poorly implementing a good system, because they were unclear about their requirements. Additionally, they forget to spend a fair amount of time thinking about the inherent limitations and opportunities involved with the purchase.  The criteria I mention are just a few of the many things that should be considered when looking to purchase HR Technology.  As an HR practitioner and potential buyer, half your battle is understanding how important it is to give yourself and your team adequate time to evaluate your HR Technology of choice before purchasing.

Now for some help…

Recently, I was fortunate enough to receive the G2 Crowd Grid for Recruiting Software from my friends at Ultimate Software. While it should not be your sole data point for deciding what to choose- it is certainly a step in the right direction towards making sensible HR Technology purchases. Perusing this report, you will find scores for satisfaction, market presence, number of ratings etc. You can even compare HR Tech providers to see how they stack up when it comes to implementations, contract terms and pricing.

If you are in the market for a new ATS or other HR Technology-this report is worth reviewing. You may even be surprised to find out who is leading the HR Technology landscape at the moment- I know I was. I will hint that some of my favorite Recruiting Technology providers are finally receiving the kudos they deserve.

You can get a glimpse of the report below. The grid as pictured below shows how Recruiting Technology providers stack up when it comes to ‘satisfaction’.

 

For the a free, full report and the ability to run your own analysis of Recruiting Technology providers, click here.

Have an HR Technology Implementation question? Set up a 15 minute Talent Strategy call with me here.

 

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