Can I Breathe: Lessons For Stifling Leaders

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Have you ever worked for someone who couldn’t understand that you don’t need to have your hand held through each of your tasks? I have encountered this many times over. I get it as a parent can be with their child or a person with a spouse or boyfriend-  some leaders have a dysfunctional and almost abnormal need to feel wanted and/or needed. These are leaders who like a dependent team not an independent team. They derive their worth from micromanaging every aspect of their teams work and day.

There are some employees on your team that will appreciate the extra hand-holding or may need it. Another percentage of the bunch, will be annoyed with your constant meddling. In either scenario, you are doing your employees a disservice by operating this way. In the first scenario with the needy employee, they need you, you need them- it is the perfect situation- right? No. On one hand it is great for you to provide the individual support that one of your team members may need to be successful in their position. In contrast, you are so hands-on that this person never spreads his or her wings. They will never realize the joy and sense of accomplishment that comes from working through a problem and ultimately fixing it without anyone else’s assistance. This level of problem-solving and critical thinking are the same skills that become important from a developmental standpoint and could hurt the person’s chances of moving up the proverbial ladder. With your independent players, the liability here is that they will feel like you are purposely trying to stifle them not only in their positions, but also from growing beyond their current rank.

When I went through this, I just remember thinking: “Wow! This lady is a nutjob! Can I breathe? Let me do what you hired me to do.” The beauty of leadership is rooted in remaining flexible to the needs of your team. If one person needs a little more attention, you give it. If you have a few high-performers who require simple guidance and behind-the-scenes support, move out of their way and let them get the job done. More importantly, if you are a micro-manager, you need to redefine your worth within the parameters of your job. You are not more successful as a leader when you are giving orders and trying to manage everyone else’s desk plus your own.

What your micromanaging proves is that:

1) You have no faith in your team to execute their tasks accordingly.

2) You have issues with true delegation and that should be addressed.

3) You prefer the visibility to be on you and not your team which is why you won’t allow them to do their jobs.

4) You fear the potential for failure when you are not in a position to handle a task or project.

5) You are not interested in developing your team so they can eventually move into other roles. Keeping them dependent allows you to stagnate the very skills that would propel them ahead.

No matter what the needs of your individual team members are; have faith in them. Empower them. Allow them to problem solve and critically think through issues. Create a safe-haven for failure so employees don’t fear failure, but see it as an inevitable outcome in business. Support your team so they bounce back from those inevitable failures wiser and better than before. This is what people have wanted in a leader in the past and present. Equally, this is how leaders will have to operate in the future.

Join me on The Aristocracy of HR You Tube Channel for more dialogue on this topic:

 

 

Helping Moms Get Their Career Mojo Back

Courtesy of Unsplash.com

Unless you are fortunate enough to have women in your family who will share with you the impact of the inevitable decisions you will make both as a mother and a professional; you would have no clue about the difficult choices that lie ahead – when and if you take that leap. Amidst lackluster maternity leave, pay equity issues, real and perceived concerns of upward mobility among other factors, many women can find themselves feeling inadequate, overwhelmed and discouraged. Not to mention, that we can still see glimmers of the ongoing feud of who does it better: stay-at-home-moms or working moms – which presents another unnecessary layer of guilt. I would wager that we all are doing our best. We shoulder much more responsibility than we are given credit and the policies and practices of bigger business have not caught up with the reality of the average woman.

When I wrote about #EqualPayDay back in April, I asked a single question and sort of pointed the finger at employers by asking: what will they do differently now that “equal pay” is a prominent discussion? It was an important question to ask, because we are so easily moved to superficial action in the name of the latest salacious headline or social catastrophe of the day. As such, I wanted to remind employers that when #EqualPayDay, National Women’s Suffrage Day, Mother’s Day and any other consumerist holiday is over and the hashtags have stopped trending that there is a human that must continue on in obscurity trying to make sense of finances, life, family, identity and career in a society that simply has no place for them.

Sounds grim, but this is the reality of many women who have made a very natural decision to have children. In this process, many of us moms have loss a sense of self while performing one of the most benevolent jobs known to humanity. I had aspirations of climbing the ladder, grappling for a title and reaping the rewards of a decent salary. I chose motherhood and suddenly climbing that ladder had extra rungs that I never saw before childbirth and that decent salary seemed further and further in the distance. I bowed out, but not completely.

There have been glimmers of hope, like the announcement by IBM last week that they will ship breast milk home for traveling mothers free of charge. Still, so many other companies don’t understand or get the magnitude of the reality I have just illustrated and so women have to consider other career options.

You see we are in a time where you don’t have to live in obscurity. Becoming a mom doesn’t have to limit your personal and career growth. In fact, if your career has been at a standstill the problem isn’t your employer -it is you. Social Media and this new reality of global connectedness allows you to create your career reality. If you need to work for someone else, you can do it. If you want to start a business, you can do that. If you have always had a knack for writing, you can pursue that and be recognized. All of these options are possible because we are our own brand ready to be cultivated and marketed in the right setting for a specific purpose.

We all have a purpose. Women deserve to continue with their careers or shift gears if need be. Becoming a mother shouldn’t have to be an all or nothing endeavor. This is why I am so happy to be working with Dr. Hilary Berger, Founder of Work Like a Mother. She was one of my initial clients when I decided to launch my business a few years ago and now two years later I am partnering with her through her Work Like a Mother Career Academy to help some very deserving women get their career mojo back.

Through this academy, our participants will have everything updated from their resumes to their knowledge of how to use social media for personal branding and jobseeking purposes. I am so excited and honored to be in a position to help brilliant women discover their passions and further their careers. If this academy puts a small dent in the number of women who have lost their way in motherhood, I will feel like I have made a difference.

I will be teaching three courses over the next three months that will hopefully open the minds of my fellow mommies and help them get their career mojo back. Follow our workshops via the #wlmacademy hashtag.

If you feel compelled, send a kind word or words of encouragement to our academy participants to let them know they are already headed in the right direction.

 

“Ask Czarina” The #SHRM15 Edition

Image courtesy of Unsplash.

Image courtesy of Unsplash.

Hey HR Aristocrats! On Sunday, I will be travelling to Las Vegas as a member of the 2015 SHRM National Blogger Team. It is my first time visiting Vegas and I am beyond excited. There will be a lot going on in my corner. I want to get you caught up, so you know where you can find me and what to expect.

The first thing you should know is: I will be one of the panelists on the Building a #SmarterWorkforce Twitter Chat sponsored by IBM on Monday, 6/29 from 11am-12pm PST/2pm-3pm EST. The topic is: The Future of Work. Brian Moran of Brian Moran & Associates will be hosting it and I will be sharing insights along with my co-panelist, Mike Haberman of OmegaHR Solutions. Mark your calendar and join us!

Image courtesy of Purematter.

Image courtesy of Purematter.

The second thing you should know is:

I will be dusting off the #czarinatravels hashtag. Follow the hashtag to see food, random musings and sights as I make my way to Vegas. In addition, I have taken the plunge and I am now on Periscope. Follow me @CzarinaofHR to view my pop-up live streams. It is unlikely that the bloggers will be cleared to stream sessions (although we have asked). I will keep you posted if this changes.

Check out my latest vlog below from The Aristocracy of HR You Tube Channel for more #SHRM15 nuggets. If you plan on being in Vegas, let’s connect. If you are a part of the #notatshrm15 crew don’t fret- I will make sure you feel like you are there.

See you in Vegas!

Millennials: Making The World a Better Place One Startup at a Time

Campaign/FTC disclosure: I will receive paid sponsorship for promoting this campaign. I only work with companies I feel have great products, services and offerings. In accordance with my blog disclosure statement, I will only work with and showcase products and/or companies I believe my readers will benefit from. This opportunity was made possible because of my participation in IBM’s #NewWayToWork Futurist Program.  I am not formally employed by IBM. All opinions are my own. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising.

Image courtesy of IBM.com

There isn’t a week or month that passes where you don’t have the bad fortune of coming across a doom and gloom article about Millennials. If experts aren’t warning us of the demise of the workforce as we know it – they are busy labeling an entire generation of people as being needy, lacking work ethic, technologically savvy and many other half-truths that seem to be fodder for the usual generational conversation.

With our workforce slated to be infused with a 75% millennial workforce by 2025, it is clear that we either need jump on the millennial bandwagon or move out of their way. This generation has learned well from previous generations. They know what they want and will not settle for anything less. Call it “obnoxious” or “entitled” it doesn’t much matter. The point they drive home is that we all have a purpose- we just need to find it and execute.

If we are to believe any of the stereotypes, the millennial-led startups in IBM’s #NewWayToStartUp competition will certainly provide a different lens for this often misunderstood generation.

What is the #NewWayToStartup Competition?

It’s easy to say we support innovation but what are we actually doing about it? IBM has taken action to foster innovation by creating a startup competition of ten millennial-led companies that are focused on social good. They invited one member from each startup to SXSW in March to pitch their venture to an expert panel. Ten startups pitched their companies whereby five startups were eliminated.

The remaining five teams went on to participate in a week long accelerator that included daily challenges and granted them the a year’s access to IBM’s Watson Analytics and their newest software, IBM Verse.

The progress of the startups is documented in webisodes that have chronicled their participation since the pitch event at SXSW.

The grand-prize winner of the competition receives free entrance into TED@IBM for up to three team members.

If the prize sounds cool- you will be equally impressed with the actual companies and founders.

Putting good things back into the world

If you’re going to go to the trouble of putting in the hard work, blood, sweat, tears and sacrifice that is synonymous with entrepreneurship, why not create something that benefits everyone? This is the kind of innovation and creativity that IBM is trying to foster through the #NewWayToStartup competition. Each of the five companies have founded their companies on the premise of being helpful and putting something good back into the world. After watching all of the webisodes, I was inspired. It left me feeling like the world may have a chance – if we have founders and companies like the ones I’m about to describe.

Being under the pressure of strict deadlines and the lens of some of the greatest minds in business is nerve-wrecking. Anyone who has ever pitched their company or has been a spectator of a pitch competition would know how that feels. Bravery comes to mind when I think about how vulnerable you feel as a founder sharing your idea with the world. At a minimum, they should all be applauded for taking a chance on themselves and their companies.

If you think I’m pulling your leg about the greatness of these startups, here is a short description of what each company does. I dare you to not feel inspired by what these millennials missions.

The Lassy Project– gives parents the ability to notify an entire local community about a missing child in seconds. They use a combination of community, data, and technology to create a new global standard for personal and public safety.

Owlet Baby Care- is a wearable infant monitor that can alert parents if their child’s heart rate or oxygen levels are in a dangerous range. They are caring parents who want to usher in a future where, just like a car seat, every baby comes home with a wearable health monitor. A future where there are less infant funerals, and more empowered parents.

Sproutel–    makes health and wellness a playful part of everyday life. Their first product, Jerry the Bear, is an interactive learning companion for the 18% of children with chronic illnesses that combines animated content with an electronically enabled stuffed animal.

Stretch Recipes– is an app developed to help everyone eat better and save more by building an amazing app that will help empower people who are stretched for time, energy, resources, and knowledge to enter their budget, choose their meals, and automatically get their shopping list and coupons.

Charity Chargeis a platform to help customers create positive impact each time they make a purchase. Their first tool is a credit card enabling customers to donate 1% cash-back earnings to charities and organizations of their choice.

As a parent, I was immediately moved by ‘The Lassy Project’ ‘Owlet’ and ‘Sproutel’. The worst thing in the world that can happen to a parent- is to have a child go missing. The Lassy Project makes notification simple and quick by notifying networks of loved ones and friends-with the ability to escalate to authorities-if need be.

Two years ago my youngest daughter became ill with a bout of Pneumonia and we nearly lost her. A product like ‘Owlet’ would have been extremely helpful in our initial assessment of her condition. Not to mention that this has the ability to rid us from anymore sudden infant death cases.

With regard to ‘Sproutel’, who doesn’t love a cute teddy bear? It is beyond cool that children with chronic illnesses can have a friend in Jerry The Bear- while also learning  more about their disease.

Both ‘Stretch Recipes’ and ‘Charity Charge’ have great promise, as we are in a time where every penny and minute counts for so many families. They are saving people time and putting customers money to work in beneficial ways.

As I mentioned in the beginning, so much of what you hear about millennials is negative. These millennial-led companies are doing what they love while adding to the greater good. In fact, the team at Owlet has taken lower salaries just to see this venture through. This is the kind of passion and sacrifice that awakens the senses and creates engaged workforces. I will wager, that we can all learn a great deal from these founders.

Whether you work for someone or for yourself, it is a necessary practice to ask yourself – if you are:

1) Being of service to others.

2) Working with a purpose in mind.

3) Passionate about what you do?

In Webisode 3, I love the talk the Mayor of Austin, Texas has with the founders. He mentions to them that what they are doing is not an academic exercise. He emphasizes the importance of failing quickly and creating something great in the world. This kind of advice is completely contrary to the advice fed to previous generations. With several generations in the workforce at once, it is no wonder there are misunderstandings and disconnect among the generations.

How much more productive and cohesive could we be as a workforce if we became comfortable with failure? In this webisode, you come to understand that failure is not a negative, but a necessary stepping-stone towards success.

Who will win?

Social voting is going on and ends today. The winner will be chosen on July 1st at 1-2pm EST. I won’t dare make a prediction. The original 10 were great and certainly the final five are all fantastic.

Call me a nerd, but this is the sort of reality television I could get used to. These founders are tackling some of the most important problems of our time. The reach and magnitude of what they are developing has the ability to change lives and the world. IBM should be applauded for giving these innovators the spotlight to share their gifts and passion with us all. This competition has the ability to not only inspire younger children to start their own businesses, but to inspire older generations to create the business they have been putting on the backburner.

The workforce is beginning to look very different- which may scare some. I prefer to get excited about the future. There is definitely something different about millennials, but it isn’t bad. They see the world differently than most generations. At the core of who they are, they care about others and are dedicated to creating the kind of society that favors everyone. On that sentiment alone, I have a renewed sense that the future for my children is bright because millennials are on a mission to make the world better one startup at a time.

Join me in supporting these impressive men and women, by watching the entire webisode series. You can check out the pitch competition below- along with links to all of the subsequent webisodes.

 

For more information on the #NewWayToWork Futurist Program and the work we are doing, go to: www.ibm.com/futurists.

 

The Value of Employee Feedback in Meetings

 

Courtesy of UpSplash.com

Courtesy of UpSplash.com

 

Lola Dart

 

Today’s post is by guest Aristocrat contributor Lola Dart. Lola Dart is the creator of The MINTOA™ Mentality and owner of Live and Learn with Lola. She works together with clients to make their lives better by teaching them how to transform their motivations into accomplishments. Connect with Lola on Facebook and Twitter: @TheLolaDart.

 

My team and I had just finished revising a textbook and adding a new online video series to accompany it. The revisions and additions caused the book sales to more than triple over the previous year. As the project was coming to a close, I realized the success we were about to experience, but in turn – I was more concerned about our success as a team.

I knew that the project finished earlier than planned and used fewer resources than allotted. I also knew that the team seemed happy and satisfied with their work- but as an Industrial Engineer, I wanted to make things better and document our successful project process for the future.

My idea was to gather feedback on what I had done well as a Project Manager and what I could improve upon.  I wanted to do this by having individual meetings with every team member who had worked on the project. Before I started these meetings, I reached out to a couple of team members to ask their opinion on the idea of the feedback meeting itself. Our team hadn’t conducted anything like this before – but the company had tried various ways to get input from employees in the past.

Honesty is the best policy

My team was very open and honest from the start. By telling me stories of their past feedback experiences, we were able to craft a situation that was geared towards success.

One team member shared the numerous times that feedback had been given and was not implemented. She said that: “it felt like a waste of time if the feedback wasn’t going to be used”. So, I let them know exactly how their ideas were going to be accounted for. I created a document and incorporated their feedback into it. This way, not only would our team be better served in the future – but the reach would extend to any team performing these tasks in the future.

Another team member shared the experiences he had with managers who asked for feedback and said they would be open to it; but then spent the whole meeting justifying their actions or explaining away situations. He said it can turn out to feel more like a criticism or even a battle. So, we came up with an idea. Instead of having a meeting about how well I managed, we set the scope of the meeting to be the project itself.

The feedback meetings became targeted. The scope of the meeting explored the aspects of the project that ran smoothly. Additionally, it was a chance for us to examine aspects that needed to be ironed out. The focus was on the solutions. For every issue identified by a team member, their solution was requested. The outcome of the meeting was a document shared with other teams.

While in the feedback meetings, I listened. That is the most important part. In a meeting like this, it can be so easy to turn things into a debate or argument that leaves all parties on the defense. Instead, I limited my responses to follow-up questions. When I didn’t understand something, I asked for clarification. I consistently expressed gratitude and appreciation that they took time to seriously consider how we can make our team projects better in the future. I also took a ton of notes. I let them know that their feedback was important and I was documenting it.

The simplest approach is usually the best…

As a manager, it was really helpful to learn what was working. It’s reassuring to know that some things aren’t broken and don’t need to be fixed. For example, my team liked to have check-in meetings twice a week. It made them feel connected to the project and the team. It also held them accountable to finishing their assigned tasks. They also liked the assignment spreadsheet I had created to keep track of where each piece of the puzzle was at all times. I thought that a spreadsheet might have been a little overwhelming. However, numerous team members said that they enjoyed being able to see the entire trajectory of each piece and that it held them accountable to finish their tasks – when they could see the later steps at a glance. My team also provided helpful solutions to the overall run of the meetings. For example, now we end meetings on time – even if we are in the middle of a discussion. We either hold the discussion until the next meeting or schedule a follow-up call.

After implementing these feedback meetings, I realized that I not only created a document that could be used each time I start a new project with my team, but a valuable practice to be used organization-wide.  Throughout the company, projects and products are benefiting from the results of the feedback meetings I implemented.

 

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